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BACK How to Setup call intrusion / Call Monitoring on Swyx
April 12th, 2013
Categories: Swyx Telephony

How to Setup call intrusion / Call Monitoring for Swyx

(You must have SwyxMonitor Licences for this to work)

How to use call Intrusion from SywxIt:

“Extenstion*24*1#” :  Listening only. For example: 860*24*1#

“Extenstion*24*2#” : Listen to both sides, speak with user. For example: 860*24*2#

“Extenstion*24*3#” : Listen to both sides, speak with both sides. For example: 860*24*3#

For ease of use, you can setup speed dials for each user that you have setup monitoring, as shown below.