IT Support , Networks, Managed Services
Case Studies
Client: Aqua Gas, Network Installation
Brief: To design & implement a robust network on a cruise ship, capable of being supported remotely from our head office in Chiswick.
Solution: A rack of five HP ProLiant servers, placed in the centre of the ship to minimise movement, with RAID disk arrays connected via a 100BaseT network to 52 HP EVO workstations and eleven Epson MR800 point-of-sale (POS) devices. Power supplies and cooling equipment are duplicated.
Client: Frontline, Server Co-location
Brief
Frontline identified that regarding their
own servers' uptime was paramount for their mission critical server hosting
applications, the level of resources and time spent on ensuring optimum
performance could be better spent on actual core business.
Instead of Frontline investing further in their own IT resources and hardware,
they required an outsourced managed solution that would be secure, 100%
uptime, monitored 24 / 7 and with simple scope for future expansion. Knowall
specialise in the provision of Enterprise Servers for high-end mission
critical requirements.
Knowall's solutions are always custom designed to meet client’s
individual requirements. Knowall's solution to Frontline's requirement
was to offer a dual server co-location solution that addressed Frontline's
key issues of:
Security / 100% Up Time ? Simple Expansion
Knowall successfully managed this solution by ensuring:
All servers are monitor 24 / 7 / 24 x 7 Emergency IT Support / ll servers have dual located back ups ensuring 100% uptime / All servers have are securely located / All servers are hosted in temperature controlled environments / Redundant power supplies / onnected directly into a core router via a fully switched 100Mbps network to a 300Mbps+ of Internet connectivity / Internet transit bursting to 10Mbps / Supplied rapid expansion implementation plan
Client: DPP - Development Planning Partnership
Brief: Improved inter-office communications while reducing costs. Solution:
VPN based on Microsoft Internet Security and Acceleration Server and ADSL.more
info
Client: Careroom Limited Brief: To improve both IT services and reduce
costs. Solution: Centralised Server running Microsoft SBS 2003 in conjunction
with Terminal Services. Secure remote links using VPN's over ADSL Broadband.
Centralised maintenance and management of Servers and PCs via doherty
IT solutions telephone, remote and on-site support services.
Client: Hailsham Chambers Brief: To improve both IT services and reduce
costs. Solution: New file server Microsoft Small Business Server back-up,
anti virus software, ADSL and a VPN Connection.more info Client: Norwegian
Coastal Voyage Brief: Establish mobile solution to give competitive edge.
Solution: Created a solution giving sales staff access to email via PDA's
linked to Blue tooth mobile phones, or Smart phones running Microsoft
Windows Mobile Edition 2003.
For further information on our IT Support Solutions, or to discuss a bespoke level of IT support, please call our IT Consultants on 0870 225 0377 or send Knowall an email.
Exactly what levels of IT Support your company require can be tailored exactly to your needs and IT budget.