Category Archives: IT Support

Microsoft Remote Desktop apps for iOS and Android

After what seemed like an absurd amount of time, Microsoft has released the first official Remote Desktop client for iOS and Android. Until now, people had to make do with a patchwork of third-party programs — some good, some bad, and some abysmal. (I know — I’ve tried.)

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How To Setup A Blackberry On BES

Blackberry: How to Setup BES. First check Email settings See if there is an existing email account with the same email address that you are trying to set up on BES. This account will have to be removed as it will be the BIS email account Once removed – Load the Blackberry World app – If this is not installed. Please search for it in the browser and install it from the blackberry website app store. Once installed  please run it and login with your blackberry ID Search the blackberry … Continue reading

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Cloud Antivirus Management – Benefits and Comparison

The ever-increasing availability of faster, wireless network access, wirelessly enabled laptops and other devices are turning the traditional office into an un-tethered workspace that can happen just about anywhere, any time. But all this poses new challenges for businesses who must monitor and secure the online interactions of these distributed and roaming workers.

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Symantec firewall filtering traffic on a Hyper-V virtual network adapter

We have found that implementing Symantec end point on host HyperV machines can effect the ability of VMs to receive traffic, i.e. the host machines AV is filtering traffic on the virtual machines network adapter. Our specific example was for Jetro using ports 13000 & 13004. We removed symantec end point from host machine.

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Professional IT Support for Charities and Non-Profit Organisations

We have over 10 years of experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations.

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Teamviewer and SWYX

running teamviewer on a SWYX server may cause the config datastore to crash Teamviwer utilises TCP port 9094 at times

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Hybrid Cloud Computing

Our Hybrid Cloud solution provides a redundant and reliable platform to gain quick access to data and applications whether onsite at the office or working from a remote location. This is achieved by housing the data and applications centrally within our secure, high availability, cloud infrastructure located at our purpose built data centre while replicating data to a local server onsite.

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IT Support Paddington / New Office

Knowall IT is excited to announce that we have opened a new office based right next to Paddington station. If you’re looking for local IT support in Paddington then please don’t hesitate to get in touch to arrange a meeting.

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IT Support London

Knowall IT Ltd is London’s leading outsource IT supplier for the SME market with over 500 SME businesses trusting Knowall’s advice, support and resources to keep their technology working efficiently.

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Share Your Calendar By Using Delegate Access

Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to meeting requests or responses and to send e-mail messages on your behalf. You can also grant additional permissions that allow your delegate to read, create, or have full control over items in your Exchange mailbox. Delegate Access is a more advanced feature than just sharing your Outlook folders. If you want to grant additional permissions, such as allowing a delegate … Continue reading

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