IT Support Levels
Remote Desktop
Knowall use their won custom desgined KN Remote Desktop System™ Access clients computers remotely is a key solution to expensive Enginner visits and has proved very popular with both clients and Help Desk operators
KN Remote Desktop System™ allows:
- Full desktop control in 20 seconds, but with only the temporary access required
- Eliminates the need to deploy software to each PC that may potentially need support.
- Enables proactive problem resolution in the background without interrupting users
- Allows access to an unattended machine at any time
- Perform preventive maintenance with Inventory snapshots, reporting and alerts