- IT Support
- Broadband
- Home & Small Office
- Offsite Data Backups
- Cloud Computing
- Hosted Exchange
- Resellers
| Full IT Support | Remote Support | Pay as You Go | |
1. UNLIMITED REMOTE & TELEPHONE SUPPORT
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| 2. SCHEDULED ONSITE VISITS Pro-active onsite visits to 'move IT forward', and IT to do list:
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| 3. QUARTERLY REVIEWS Scheduled quarterly reviews, to set out IT strategy for the short, medium & long term |
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4.SERVER, CONNECTION AND BACKUP MONITORING
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| 5. NETWORK SECURITY AND DISASTER RECOVERY AUDIT Site audit, to enable documentation of network and disaster recovery |
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6. NETWORK DOCUMENTATION AND REPORTING
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| Enquire | Enquire | Enquire |
Business Broadband Prices
| Download | Upload | Monthly | Setup | ||
| 8MB Max | 8MB | 1MB | £29.00 | £50.00 | Enquire |
| ADSL 2+ | 24MB | 1.3MB | £35.00 | £50.00 | Enquire |
| ADSL 2+ Annex M | 24MB | 2.5MB | £49.00 | £50.00 | Enquire |
| Fibre to the Cabinet | 40MB | 10MB | £59.00 | £50.00 | Enquire |
| Internet Leased Lines | 200MB | 200MB | from £600.00 | from £2500.00 | Enquire |
* Download and Upload speeds will be affected by factors which are out of our hands such as the distance from your exchange and the quality of your line however Knowall will do everything possible to get the best connection to your organisation.
Bonded Broadband Prices
| 2 x lines bonded | 3 x lines bonded | 4 x lines bonded | ||||
| BANDWIDTH | download | upload | download | upload | download | upload |
| 8MB bonded | 14MB | 1.5MB | 21MB | 2.25MB | 28MB | 3MB |
| ADSL 2+ | 30MB | 2MB | 45MB | 3MB | 60MB | 4MB |
| ADSL 2+ Annex M | 30MB | 4MB | 45MB | 6MB | 60MB | 8MB |
| Enquire | Enquire | Enquire | ||||
| 2 x lines bonded | 3 x lines bonded | 4 x lines bonded | ||||
| PRICING | setup | monthly | setup | monthly | setup | monthly |
| 8MB bonded | £195 | £99 | £550 | £149 | £695 | £199 |
| ADSL 2+ | £395 | £109 | £550 | £168 | £695 | £199 |
| ADSL 2+ Annex M | £395 | £149 | £550 | £219 | £695 | £249 |
| Enquire | Enquire | Enquire | ||||
All Bonded Broadband products come with 100% satisfaction guarantee. If you are not 100% happy we will buy back the hardware & refund the connectivity costs.
Ideal for home user or home office environments who require a stable always on IT system, backed up by 24/7 IT support. Knowall IT uses best of breed technologies to deliver the IT essentials; email, data recovery and backups, web site hosting and web design services all backed up by a London based technical team.
| Basic Package | Small Office Package | Full Suite | |
| 1 User | 2 Users + | 2 Users + | |
| Telephone & Remote Support 8am-6pm | |
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| Hosted Exchange email share calender contacts | |
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| Integration of iPhones, Blackberry & PDAs | |
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| Remote Offsite Backups | 5GB per user | 5GB per user | 5GB per user |
| 24MB Broadband (one site) | |
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| Domain & Web Hosting | |
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| File Sharing | |
5GB per user | 5GB per user |
| Office Application Hosting | |
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Office Suite |
| Hosted Business Telephone System | |
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| Per User | £59.00 | £49.00 | £59.00 |
| Enquire | Enquire | Enquire |
Ideal for small office environments, from up to 5 users, who require a stable always on IT system, backed up by 24/7 IT support. Knowall IT uses best of breed technologies to deliver the IT essentials; email, data recovery and backups, web site hosting and web design services all backed up by a London based technical team.
| Based on 3 Users | Basic Package | Full Package | Additional Extras |
| Unlimited Telephone & Remote Support 8am-6pm | |
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£15.00 per User PCM |
| Preferential onsite rates of £75 per hour | |
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Additional hours @ £75 ph |
| 2 x Onsite Engineer visits per annum | |
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Additional hours @ £65 ph |
Remote Access to your Network Support |
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N/A |
50GB Remote Offsite Backups |
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£5.00 per 5GB PCM |
Hosted Exchange Email Account, with own domain |
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£6.99 PCM + £2 PCM for 2GB mailboxes |
| Pop, SMTP, Imap, incl. Web and PDA sync account, with own domain | |
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£0.00 |
Blackberry & PDA Support |
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2+ Business Broadband – 24MB, Fixed IPs |
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£35.00 PCM |
| Bonded Broadband with auto failover | |
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VPN, Wireless Broadband Router |
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£45.00 ea |
100MB + 5GB FTP Web hosting |
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| £60.00 | £150.00 | ||
| £55.00 | £79.00 | ||
| Enquire | Enquire |
| File & Database Backups | Price per GB p.m |
| 1GB - 75GB (min £25 charge) | £1.00 |
| 75GB - 100GB | £0.80 |
| 101GB - 150GB | £0.70 |
| 150GB+ | £0.60 |
| Enquire |
| Exchange Mailbox Backups | Price per GB p.m |
| 1GB Mailbox | £2.50 |
| 2GB Mailbox | £2.00 |
| 3GB + Mailbox | £1.00 per GB |
| Enquire |
For more details please see remote offsite data backups
Knowall IT offers a comprehensive cloud package that will get you setup and working from the cloud with ease.
So what do you get? We offer a standard package with the below specifications at three different price bands depending on the size of your business. We can also provide bespoke packages to host a number of different apps of your choice.
Cloud Office
| Cloud Computing | Setup Per User | Monthly Per User |
| 1-9 Users | £50.00 | £29.33 |
| 10-24 Users | £50.00 | £25.33 |
| 25+ Users | £50.00 | £21.33 |
| Enquire |
Components
- Microsoft Office and Microsoft Hosted Exchange*
- Word 2010
- Excel 2010
- Outlook 2010
- Power Point 2010
- Publisher 2010
- OneNote 2010
- 1 GB email storage per user
- 5 GB data storage per user
- Data backup and resilience with 2 data centres
- Spam filters, anti-virus to keep your data and emails secure
- Secure 24/7 access via Knowall’s App
- File & email restoration services
- 24/7 Support
*Microsoft Office licensing not included – We can provide licensing if you wish at £18 PCM
Additional Components – Please give us a call if you would like to enquire about an app that is not listed below.
| Additional Components | Setup Per User | Monthly Per User |
| Extra 5GB Storage | FREE | £8.99 |
| Extra 1GB Email Storage | FREE | £1.99 |
| Sage | £37.50 | £9.00 |
| Project | £37.50 | £26.95 |
| Visio | £37.50 | £12.50 |
| Bespoke Client Application eg. Accounts or Database application | POA | From R7.00 |
| Enquire |
Hosted Exchange Business Email
| Hosted Exchange | Setup Per User | Monthly Per User |
| 2GB Mailbox | n/a | £7.99 |
| 4GB Mailbox | n/a | £8.99 |
| iPhones, Android & Microsoft mobile devices | £25.00 | £2.00 |
| BlackBerry | £25.00 | £9.00 |
| Additional storage, per 2GB's | £2.00 | |
| Enquire |
Features
- Secure POP3, IMAP4 and SMTP access using 1024-bit TLS/SSL encryption
- Mobile Access – iPhone and Windows Mobile via Push Technology (Real Time Sync, Calendars and Contacts)
- Outlook Web Access
- Individual Mail Restores
- 24/7 Support
Resellers
Are you an IT consultant and want to earn extra revenue by recommending Knowall ITs Services?
You can now earn commission by recommending Knowall ITs services.
Knowall IT will pay recommenders/resellers 10% re-occurring commission on any IT Support, Project Engineer or Managed Services and 5% on any hardware or software purchases made by your client. Knowall will handle all invoicing and credit control, simply pick up your cheque on a quarterly basis.
For further details contact sales@knowall.net, or call 020 7471 3270