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IT Support

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IT Support

> IT Support Desk

Knowall IT Support Desk is based in Hammersmith, London. Professional experienced help desk engineers are available immediately to assist with any IT related issue. There is no call waiting & we are available from 8am - 6pm, Monday to Friday. 24 / 7 can be arranged should you require a higher level of IT Support.

Call now on 0870 225 0370 for immediate assistance with your computer / IT issues. You can take advantage of our helpdesk in the following methods:

 Contract Based: Help Desk Support

 Ad-HOC: Help Desk Support


Benefit from rates and priority service with an unlimited telephone and remote support contract. All calls answered immediately, in Hammersmith. Our aim is to be working on your incident with immediate effect and without delay.

IT Support Contracts


Utilise a Knowall Help Desk engineer from 15mins upwards. Rates from £75 per hour, either charged on ad hoc basis or pre-arranged rates. A Knowall engineer will be able to “Remote” on to your PC, MAC or server to assist immediately.

Ad Hoc IT Support

Each Knowall Engineer is unique and employed to both complement and broaden the skill base within Knowall IT.

Common IT Issues resolved on a remote or telephone support basis daily:

> PC / Mac

Hardware Repairs

MS Office / Other Applications

Spy ware / Virus / Spam

Backups

Data Recovery


> Servers

SQL & MYSQL Databases

Exchange Database Recovery

Server Hardware

Microsoft Server 2003 & 2008

Linux Servers


> Communications

Mobile / Remote Workers

PDA's / Blackberries

VOIP Connectivity

Internet Connection

Wireless / LAN Connection


Most customers will find our IT Support as a valuable asset to their company!

IT Support - Client Testimonials



Are the IT Support packages above not quite what you were looking for?

Please give us a call on 0870 225 0377 to discuss and customise a solution that's just right for you or contact us here for a speedy response.