Headline functions of Swyx

SwyxConference: improved collaboration with conferences
Set up and run ad hoc conferences and dial-in conferences with any number of internal and
external participants.

SwyxECR: simple creation of complex speech dialogue systems
With the help of the Graphical Script Editor (GSE), actions and rules can be visually presented
and easily edited. Creation of speech dialogue systems (IVR) then becomes child‘s play.

SwyxMobile: seamless integration of mobile phones
Integration of mobile phones with the One-Number and One-Voicemail concepts. Mobile use
of telephony functions such as call swap, conference, recording, call forwarding, voicemail
retrieval.

SwyxFax: fax at every workstation
Use of central server-based fax services with any PC. Every user can receive faxes and send
them from any application with a print function. The administration is seamlessly integrated into
the SwyxWare management console.

SwyxRecord: convenient recording of calls
Recording function that lets any user record and save conversations with the SwyxIt! communication
client. Recordings can be easily managed, reheard at any time oand forwarded to other
colleagues via email, for example.

Swyx Option Pack for IBM® Lotus Notes®
Integration into IBM® Lotus Notes®, calendar-based call forwarding, dialling from any contact
database, call number identification.

SwyxMonitor: call monitoring made easy
Permanent recording of incoming or outgoing external calls, silent call monitoring/intrusion –
ideal for training purposes and in call centre environments.

SwyxStandby: maximise failure safety
Organisations with special failure-safety requirements have the option of installing an additional
Swyx standby server. Possible downtimes, due to a hardware fault or upcoming essential maintenance,
for example, are then reduced to a minimum. SwyxStandby guarantees that an
alternative server will be available within seconds, and that regular synchronising between the
primary and secondary server will keep all configuration data and information up to date.

Click here to exapand the areas we cover [+]

 

The below list shows some of the areas we cover, however we do operate worldwide so please do not hesitate to contact us.

Areas We Cover


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