Tag Archives: Swyx

konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use

If you’re pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as Swyx 2015 you may be experiencing an issue where the conference phone keeps displaying “Line In Use”.

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How To Increase DTMF Signal Strength In Swyx 2015

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘Key’ registry entry named:- GeneralLinkConfiguration 4. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFGapDuration 5. Set the DTMFGapDuration to 100 6. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFToneDuration 7. Set the DTMFGapDuration to 400 8. Right-Click ‘GeneralLinkConfiguration’ and select New > … Continue reading

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Swyx 2015 – No VPN Required For Remote Workers

Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it’s instantly on when I login to my PC. But the most notable difference is the software’s response time. It’s extremely fast now with no slight delay’s.

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How To Increase DTMF Signal Strength In Swyx 2013

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘Key’ registry entry named:- GeneralLinkConfiguration 4. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFGapDuration 5. Set the DTMFGapDuration to 100 6. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFToneDuration 7. Set the DTMFGapDuration to 400 8. Right-Click ‘GeneralLinkConfiguration’ and select New > … Continue reading

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How To Increase DTMF Signal Strength In Swyx 2011

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘DWORD’ registry entry named:- DTMFToneDuration 4. Set the value to 400

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How To Configure Call Forwarding With SwyxIt!

1. In the SwyxIt! client, click the Call Forwarding’ button.

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How to Setup call intrusion / Call Monitoring on Swyx

How to Setup call intrusion / Call Monitoring for Swyx (You must have SwyxMonitor Licences for this to work)

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How to Setup a SIP Client on an iPhone for Swyx

1. On the Swyx server, right click on a user and go into Properties and then Administration. Then setup SIP authentication.

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Is Your Business Well Connected?

Simon Froom, Director at Knowall IT explains how you can drive down costs in your organisation and deliver better customer service with the latest unified communications technology.

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How To Avoid Hidden Costs Of Unified Communications

Below is a great article on the IT Donut Blog from Michael Thomson who is the Drector of Engineering & Product Management over at Swyx. We all love Swyx at Knowall IT and it’s the only telephony solution we sell and this article will explain just how great Swyx is and that unlike other solutions out there, there are no hidden costs!

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