Tag Archives: SWYX Support

How To Increase DTMF Signal Strength In Swyx 2015

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘Key’ registry entry named:- GeneralLinkConfiguration 4. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFGapDuration 5. Set the DTMFGapDuration to 100 6. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFToneDuration 7. Set the DTMFGapDuration to 400 8. Right-Click ‘GeneralLinkConfiguration’ and select New > … Continue reading

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How To Increase DTMF Signal Strength In Swyx 2011

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘DWORD’ registry entry named:- DTMFToneDuration 4. Set the value to 400

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Swyx Headset / Sound Troubleshooting

If you are having sound issues with your Swyx headset, please follow the below instructions to ensure that the headset is configured correctly.

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How To Configure Call Forwarding With SwyxIt!

1. In the SwyxIt! client, click the Call Forwarding’ button.

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How to Setup call intrusion / Call Monitoring on Swyx

How to Setup call intrusion / Call Monitoring for Swyx (You must have SwyxMonitor Licences for this to work)

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How to Setup a SIP Client on an iPhone for Swyx

1. On the Swyx server, right click on a user and go into Properties and then Administration. Then setup SIP authentication.

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How to change or add voice messages in Swyx Call Routing Manager

How to change or add voice or voicemail message within Swyx Call Routing Manager Make the recording and save it as a unique file name. Log on to swyx server and click on the start button and then file explorer in the start menu. This will open IpPbx File Explorer. It looks like this:

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SwyxWare 2011 Change to Licensing

Swyx has made some nice changes to the licensing in it’s latest release of SwyxWare 2011 (Due end of April)

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SwyxWare 2011

Swyx is soon to be releasing their latest upgrade – SwyxWare 2011. SwyxWare 2011 is going to have some cool new features and we’ve heard that it is due for release late April, early May.

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SWYX Telephone & Onsite Support

Knowall are Experts at Supporting SWYX SWYX SUPPORT Knowall IT are SWYX experts, we have been implementing and supporting SWYX since 2003. Swyx Support Contracts are very similar to a Full or AD-HOC or Pay as You GO IT Support contracts. If you take out a SWYX support contract you will receive all the major benefits of our IT Support contracts. Further details see SWYX Support.

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