Service Alert: Microsoft 365 Outage, Outlook, Teams and SharePoint Affected
Microsoft is currently experiencing a widespread Microsoft 365 outage that may be affecting your organisation.
What’s happening
Since yesterday evening (Thursday 12 November, approx. 18:26 GMT / 20:26 SAST), Microsoft has been experiencing a global service disruption. Users in all regions, including the UK, may have trouble connecting to:
- Outlook / Exchange Online (email)
- Microsoft Teams
- SharePoint Online and OneDrive
- Microsoft 365 Copilot
- Some admin and security tools (Intune, Defender, Purview)
What’s causing it
Microsoft says a number of its servers became unexpectedly unavailable, putting strain on the rest of its infrastructure. This is a problem on Microsoft’s side. There is no indication of a cyber attack, and nothing is wrong with your systems or devices.
Current status
Microsoft is actively restoring service and some regions are coming back online. However, there is no confirmed time for a full fix yet, so you may still see issues this morning.
What you can do
- Please don’t reset passwords or reinstall Office. It won’t help and may cause extra problems later.
- Emails sent to you should be queued and delivered once service recovers.
- For urgent matters, use phone or an alternative channel for now.
- If you have the Outlook desktop app, previously downloaded emails and files may still be available offline.
We’re monitoring the situation closely (Microsoft reference: MO1550821) and will update you once service is fully restored. You can also check live status at status.cloud.microsoft.
