Good morning, Paul,

I hope this message finds you well.

I want to sincerely thank you for your support yesterday. After the power outage in our area, things went from bad to worse, but you stepped in and resolved the situation promptly. Your quick involvement made all the difference.

I’m pleased to confirm that remote access is now working perfectly, thanks to your efforts.

Once again, thank you so much—I truly appreciate it. Wishing you and your family a joyful festive season and happy holidays. Looking forward to catching up in the new year!