Have a question? Fill in the form below to book a call
Award winning IT support in Paddington London - Delivering high performance cloud solutions 24x7, keeping your business connected
020 7471 3277
Book a call
Featured Knowall Microsoft 365 services
April 8th, 2021

At Knowall we take the complexity out of deploying Microsoft 365. Helping you harness the full power of Microsoft 365 without the headache of managing it.

Featured Knowall Microsoft 365 services:

Microsoft Teams Direct Routing

Microsoft Teams Direct Routing is the flexible, accessible and cost-effective alternative to Microsoft Calling Plans. It provides connectivity to your MS Teams tenant, enabling full PSTN breakout on the public phone network.  Connection from MS Teams to our call carrier network is via your Internet connection.  The service includes SIP Call Trunk Manager which delivers an easy to use application or web portal so that you can easily take control and manage your numbers and calls.

Microsoft Teams Direct Routing includes the following key features as standard:

  • Call Queue
  • Call Whisper
  • Divert
  • Hunt Group
  • Day & Time Routing
  • Date Routing
  • Voicemail (+ VM to @)
  • Advanced Stats
  • Reports & Notifications
  • SIP Trunk Call Manager App
  • Fraud management

Knowall Offsite 365 Data Backups

Microsoft 365 backup and retention policies are limited and Microsoft themselves recommend using a third party backup solution to ensure your data is sufficiently protected. We automatically back up your data daily off the Microsoft cloud and securely store it at our ISO certified UK based data centres. Backups are replicated across two separate data centre facilities to ensure maximum data redundancy. This is a fully managed service in which all backups are logged and checked daily by our engineers. Data will be retained for as long as required in accordance with your organisation’s specific policies. Quickly recover mailboxes, folders and individual emails, deleted files, folders or even entire accounts.

Extract from Microsoft Services Agreement

b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

Microsoft’s Enterprise Mobility and Security E3

Effectively managed devices across your work force – we recommend purchasing Microsoft’s Enterprise Mobility and Security E3 plan which is designed to address the increasing security risks associated with staff working remotely on multiple devices.  It includes intune which is Microsoft’s Unified Endpoint Management (UEM) solution.  It helps to protect and manage user devices and data – across mobiles, tablets, laptops and PCs.

Key features include:

  • Mobile device management across all mobiles (iOS, Android and Windows) as well as all Windows 10 devices
  • Mobile app management to secure business apps and data on personal devices so staff can work securely on whatever device they choose
  • Ensure devices and apps are compliant with company security requirements
  • Allow ‘zero touch’ IT – so that staff devices can be remotely deployed, reset or wiped to reduce courier costs and speed up efficiency
  • Automatically remove threats across all managed endpoint when integrated with Microsoft Defender Advanced Threat Protection

For more info on Microsoft 365 –

Have a question? Speak to me, Sylvester
Get in touch and we can discuss how we can help support your business.
Book a call
Click to dial me
Need IT Support? Speak to me, Sylvester
Book a call
Click to dial me
Moving to Knowall is simple Moving over to us is quick, simple and hands-free.
Moving over to us is simple!READ MORE - 3 STEPS