Windows 11 release date and what to expect

September 24th, 2021

Categories: IT Support, Tech, Tips, Tricks and Tutorials, Uncategorized, Windows

Windows 11 will start to roll out to eligible users from the 5th of October - All users that are using windows 10 currently will have the option to upgrade for free and all new PC's w...

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The new Whatsapp hacking scam – And how to protect your account

May 19th, 2021

Categories: IT knowledge base, IT Support, Security, Tips, Tricks and Tutorials, Uncategorized

In the last few years the the Facebook-owned messaging platform Whatsapp has been in the media for security issues. However there is a new WhatsApp hack doing the rounds. And its stupidly simple to ex...

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Swyx & Microsoft Teams – A very strong connection

May 12th, 2021

Categories: IT knowledge base, IT Support, Swyx Telephony, VOIP

Swyx and Microsoft Teams On Swyx 12.30 you can now synchronise the presence status on your Teams with Swyx. This now makes it possible, to control a parallel call in the Swyx clien...

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Featured Knowall Microsoft 365 services

April 8th, 2021

Categories: IT Support, Microsoft 365, Tech

At Knowall we take the complexity out of deploying Microsoft 365. Helping you harness the full power of Microsoft 365 without the headache of managing it. Featured Knowall Microsoft 365 ser...

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Is your WordPress site protected from a Brute Force Attack?

March 15th, 2021

Categories: IT Support, Tips, Tricks and Tutorials, Wordpress

A brute force attack is the most common WordPress attack. It's the equivalent of someone trying every key on a key ring until they pick the correct key. Hackers will run scripts trying multiple combin...

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Do we need Cyber Essentials accreditation?

February 22nd, 2021

Categories: IT Support, Security

We are often asked by our clients, ‘Why is Cyber Essentials important?’ and do we need Cyber Essentials Certification? Whether you need the Cyber Essentials accreditation or not completely depends...

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What does the FCA consider to be “effective cyber security practice?”

January 29th, 2021

Categories: Data Backups, IT knowledge base, IT Support, Security, Tech

Whats effective cyber security practice? Risk management You need to know what info you hold and why you ...

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Secure the Home Office

September 25th, 2020

Categories: Cloud, Data Backups, IT knowledge base, IT Support, Remote Desktop, Tech, Tips, Tricks and Tutorials

Keep your devices up to date Updating and installing the latest patches remains the most important thing you can do to protect a device, whether it is your organisations or your ow...

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Is your business protected by multi-factor authentication (2FA)? It needs to be…

September 7th, 2020

Categories: IT knowledge base, IT Support, Security

Multi-factor authentication (MFA) or two-factor authentication (2FA) are increasingly being made mandatory by organisations as they try to counteract the prevalence of phishing attacks and au...

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Convert your Existing Software and Applications to the Cloud

May 5th, 2020

Categories: Cloud, IT Support, Sage, Tech

Do you have a critical line of business application that you are still running on your local server or installed on your local PCs? Are you looking for a way to migrate this to the cl...

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We are here – Ready to help!

April 27th, 2020

Categories: IT Support

As we enter week 6 of the lockdown, Knowall IT would like to offer its hand out. Over the past 5 weeks, we have been working around the clock to support our clients and ensure they are able to functio...

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Getting through the COVID-19 lockdown and beyond

April 2nd, 2020

Categories: Cloud, IT Support, Remote Apps, Remote Desktop, Tech, Tips, Tricks and Tutorials, VOIP

We’re in this together! So, your mind is spinning with how quick things are changing at the moment - we understand, we’re in this together. Here’s the good news. At Knowall I...

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COVID-19: How to work from home. The right way

March 17th, 2020

Categories: IT knowledge base, IT Support, Remote Apps, Remote Desktop, Swyx Telephony

Many of our clients have issued mandatory work-from-home policies due to the rapid spread of COVID-19.It’s safe to assume that moving to the “home office” w...

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Office 365 Multi-Factor Authentication (MFA)

February 20th, 2020

Categories: Cloud, IT knowledge base, IT Support

MFA is a security tool that verifies a users identity by requiring 2 or more layers of authentication before granting the user access. MFA is an effective way to provide enhanced security in a worl...

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I’m still on Windows 7 – what should I do?

January 24th, 2020

Categories: IT Support, Tips, Tricks and Tutorials, Windows

Windows 7, which was launched in 2009, has now come to the end of its supported life as of the 14th January 2020. It will not stop working, but it will stop receiving security updates, which will resu...

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Tips for protecting your business against phishing scams – PART 1

November 4th, 2019

Categories: IT knowledge base, IT Support, Tips, Tricks and Tutorials

Did you know Phishing currently accounts for 90% of data breaches with 30% of Phishing emails being opened? Most of the time these phishing scams can be prevented with a bit of simple know-how. It'...

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With the death of RemoteApps through Azure Knowall offers alternatives

July 4th, 2018

Categories: Azure, Cloud, IT Support, Remote Apps, Remote Desktop, Tech

Azure RemoteApp was a feature of Azure and was available only via Azure Service Management (ASM) and not in Azure Remote Management (ARM/CSP). It provided a very easy way to deliver R...

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iPhone Calenders not synchronising Exchange / Office 365 – due to multiple calenders

February 15th, 2018

Categories: Exchange, Iphone, IT Support, Tech, Tips, Tricks and Tutorials

If iPhone calendars aren’t syncing from the iPhone to Outlook, but they are syncing from Outlook to the iPhone, then the user is not selecting the right calendar when adding an entry. The simplest f...

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Database Development

August 26th, 2016

Categories: Data Backups, IT Support, Tech

For clients wishing to develop a new database for the business or re-develop an existing one , Knowall IT works with leading database developer Inventica. Inventica are specialists in bespoke Access ...

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What is a Private Cloud?

August 26th, 2016

Categories: Cloud, IT Support, Tech, Tips, Tricks and Tutorials

Private cloud is a type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture. Unlike public clouds, which...

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Sound Issues when Running Swyx and Skype for Business

April 25th, 2016

Categories: Cloud, IT Support, Swyx Telephony, Tips, Tricks and Tutorials, VOIP

Have you experienced sounds issues when running Swyx and Skype for Business side by side? Are you hearing multiple dial tones when answering a call? Our advice is to:...

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Guide to Upgrading your PC to Windows 10

April 25th, 2016

Categories: IT Support, Tips, Tricks and Tutorials

If you’re currently running Windows 7 or Windows 8.1, you’re eligible for Microsoft’s free upgrade to Windows 10. Windows 10 has now been on the market for a long enough period of time to ensure...

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Run Sage on a Mac or an iPad

March 16th, 2016

Categories: IT Support

Hosting applications in the Cloud provides customers with an alternative deployment solution to the in-house model. Hosting is designed through a consultative approach to ensure your data and applicat...

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Knowall IT – West London Business Award Winners

November 27th, 2015

Categories: Cloud, IT Support

Congratulations to everyone at Knowall IT for winning the Innovation in Business award at the West London Business Awards Dinner last night.

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Summary of memorable things you can do when Technology works

February 5th, 2015

Categories: Cloud, IT Support, Swyx Telephony, Thought of the day

So gents… I am on a high-speed train from Leipzig to Frankfurt, sitting at the restaurant (Italians travel with style). I am connected to the German telecom hotspot and I have VPNed in. Claudio ...

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Windows XP Support Ending on 8th April 2014

April 7th, 2014

Categories: IT Support

8th April signifies the End of support for Windows XP. From that date you will no longer have access to Windows XP software updates, security updates, hotfixes, free support options or online technica...

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Outlook 2011 Will Not Open On Mac

January 28th, 2014

Categories: IT Support, Tips, Tricks and Tutorials

When outlook 2011 won’t open on a mac How to rebuild your identity database Step 1: Quit all applications You must quit all applications before...

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Error when connecting to Windows Server 2012 from a Windows XP Machine

January 24th, 2014

Categories: Cloud, IT Support

"The remote computer requires Network level authentication which your computer does not support." This error may occour when connecting to a Windows Server 2012 environment from a Windows XP machine ...

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Microsoft Remote Desktop apps for iOS and Android

October 23rd, 2013

Categories: IT Support, Tips, Tricks and Tutorials

After what seemed like an absurd amount of time, Microsoft has released the first official Remote Desktop client for

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How To Setup A Blackberry On BES

September 25th, 2013

Categories: IT Support, Tips, Tricks and Tutorials

Blackberry: How to Setup BES. First check Email settings See if there is ...

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Cloud Antivirus Management – Benefits and Comparison

August 23rd, 2013

Categories: Cloud, IT Support

The ever-increasing availability of faster, wireless network access, wirelessly enabled laptops and other devices are turning the traditional office into an un-tethered workspace that can happen just ...

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Symantec firewall filtering traffic on a Hyper-V virtual network adapter

May 9th, 2013

Categories: Cloud, IT Support

We have found that implementing Symantec end point on host HyperV machines can effect the ability of VMs to receive traffic, i.e. the host machines AV is filtering traffic on the virtual machines netw...

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Professional IT Support for Charities and Non-Profit Organisations

April 15th, 2013

Categories: IT Support

We have over 10 years of experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations. Our team of reliable, friendly and knowledgeable engin...

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Teamviewer and SWYX

November 22nd, 2012

Categories: IT Support, Swyx Telephony

running teamviewer on a SWYX server may cause the config datastore to crash Teamviwer utilises TCP port 9094 at times [TeamViewer_Service.exe] TCP 127.0.0.1:9094 127.0.0....

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Hybrid Cloud Computing

November 1st, 2012

Categories: Cloud, IT Support

Our Hybrid Cloud solution provides a redundant and reliable platform to gain quick access to data and applications whether onsite at the office or working from a remote location. This is achieved by h...

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IT Support Paddington / New Office

April 12th, 2012

Categories: IT Support

Knowall IT is excited to announce that we have opened a new office based right next to Paddington station. If you're looking for local IT support in Paddington then please don't hesitate to get in ...

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IT Support London

February 24th, 2012

Categories: IT Support

Knowall IT Ltd is London's leading outsource IT supplier for the SME market with over 500 SME businesses trusting Knowall's advice, support and resources to keep their technology working efficiently. ...

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Share Your Calendar By Using Delegate Access

November 28th, 2011

Categories: IT Support, Tips, Tricks and Tutorials

Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to meeting requests or respo...

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How To Share Your Calendar In Microsoft Outlook

November 23rd, 2011

Categories: IT Support, Tips, Tricks and Tutorials

The default Calendar folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted. 1. In Calendar, in the Navigation Pane, click Share My Calendar. NOTE If you are ...

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Home Computer Repairs for West London

April 8th, 2011

Categories: IT Support

Engineers are available for Home Computers, PC, Mac & networking repairs and installs, in West London. Knowall now provide a guaranteed onsite service within 1 hour to: Chelsea, Kensingto...

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Deploying printers to XP in Windows 2008 AD environment

March 10th, 2011

Categories: IT Support

To control printers through Windows 2008 & Group Policy in an XP client environment. 1. Download and install Group Policy Preference Client Side Extensions for Windows XP (KB943729) or/and Vista....

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