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Microsoft Exchange Online – Can’t access email
January 24th, 2019
Resolved
Current status: We've completed our deployment of domain controllers and we're per...
Office 365
November 28th, 2018
Resolved
No more reports of issues with Office 365 connectivity
Microsoft 365 – Impact to emails
November 26th, 2018
Resolved
User Impact: Users may be unable to connect to the Exchange Online service via m...
Microsoft 0365 service health: Users may experience repeated credential prompts when attempting to access their mailbox using POP3 or IMAP.
June 26th, 2018
Resolved
Repeated credential prompts User Impact: Users may experience repeated credential prompts when attem...
RDS Active X Error
June 14th, 2018
Resolved
Following a Windows Update last night we have been receiving calls regarding the below error. This i...
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Private Cloud Computing Your Private Cloud Application Hosting Infrastructure as a Service Hosted Sage Hosted Exchange Cloud Backups Web Hosting
Managed Services IT Support SWYX Wide Area Networks Office 365 Call Centre Applications
Resellers / Software Vendors Software Vendors Reseller Program Dealer Partnership
Blog

Latest Posts - With the death of RemoteApps through Azure Knowall offers alternatives

Azure RemoteApp was a feature of Azure and was available only via Azure Service Management (ASM) and not in Azure Remote Management (ARM/CSP). It provided a very easy way to deliver Remote Desktop Services connections to desktop applications that were hosted in a collection of Remote Desktop Services (RDS) session hosts. There were a few nice features about the Azure solution, including: The licensing was a simple, all-inclusive, per-user charge. If you used the service, you were charged based on how many users had access and how much they used the service. If you didn’t deploy the service (maybe for “normal” times in a DR scenario), then ther...
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Azure Broadband Careers Cloud Data Backups Exchange Facebook support Iphone IT Support Remote Apps Remote Desktop Sage Swyx Telephony Tech Testimonial Thought of the day Tips, Tricks and Tutorials Uncategorized VOIP Web Marketing Windows
With the death of RemoteApps through Azure Knowall offers alternatives
July 4th, 2018
Categories: Azure, Cloud, IT Support, Remote Apps, Remote Desktop, Tech
Azure RemoteApp was a feature of Azure and was available only via Azure Service Management (ASM) and not in Azure Remote Management (ARM/CSP). It provided a very easy way to deliver Remote Des...
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iPhone Calenders not synchronising Exchange / Office 365 – due to multiple calenders
February 15th, 2018
Categories: Exchange, Iphone, IT Support, Tech, Tips, Tricks and Tutorials
If iPhone calendars aren’t syncing from the iPhone to Outlook, but they are syncing from Outlook to the iPhone, then the user is not selecting the right calendar when adding an entry. The simplest f...
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Database Development
August 26th, 2016
Categories: Data Backups, IT Support, Tech
For clients wishing to develop a new database for the business or re-develop an existing one , Knowall IT works with leading database developer Inventica. Inventica are specialists in bespoke Access ...
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What is a Private Cloud?
August 26th, 2016
Categories: Cloud, IT Support, Tech, Tips, Tricks and Tutorials
Private cloud is a type of cloud computing that delivers similar advantages to public cloud, including scalability and self-service, but through a proprietary architecture. Unlike public clouds, which...
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Sound Issues when Running Swyx and Skype for Business
April 25th, 2016
Categories: Cloud, IT Support, Swyx Telephony, Tips, Tricks and Tutorials, VOIP
Have you experienced sounds issues when running Swyx and Skype for Business side by side? Are you hearing multiple dial tones when answering a call?     Our advice is to:...
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Guide to Upgrading your PC to Windows 10
April 25th, 2016
Categories: IT Support, Tips, Tricks and Tutorials
If you’re currently running Windows 7 or Windows 8.1, you’re eligible for Microsoft’s free upgrade to Windows 10. Windows 10 has now been on the market for a long enough period of time to ensure...
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Run Sage on a Mac or an iPad
March 16th, 2016
Categories: IT Support
Hosting applications in the Cloud provides customers with an alternative deployment solution to the in-house model. Hosting is designed through a consultative approach to ensure your data and applicat...
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Knowall IT – West London Business Award Winners
November 27th, 2015
Categories: Cloud, IT Support
Congratulations to everyone at Knowall IT for winning the Innovation in Business award at the West London Business Awards Dinner last night.
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Summary of memorable things you can do when Technology works
February 5th, 2015
Categories: Cloud, IT Support, Swyx Telephony, Thought of the day
So gents… I am on a high-speed train from Leipzig to Frankfurt, sitting at the restaurant (Italians travel with style).  I am connected to the German telecom hotspot and I have VPNed in. Claudio ...
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Windows XP Support Ending on 8th April 2014
April 7th, 2014
Categories: IT Support
8th April signifies the End of support for Windows XP. From that date you will no longer have access to Windows XP software updates, security updates, hotfixes, free support options or online technica...
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Outlook 2011 Will Not Open On Mac
January 28th, 2014
Categories: IT Support, Tips, Tricks and Tutorials
When outlook 2011 won’t open on a mac How to rebuild your identity database Step 1: Quit all applications You must quit all applications before...
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Error when connecting to Windows Server 2012 from a Windows XP Machine
January 24th, 2014
Categories: Cloud, IT Support
"The remote computer requires Network level authentication which your computer does not support." This error may occour when connecting to a Windows Server 2012 environment from a Windows XP machine ...
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Microsoft Remote Desktop apps for iOS and Android
October 23rd, 2013
Categories: IT Support, Tips, Tricks and Tutorials
After what seemed like an absurd amount of time, Microsoft has released the first official Remote Desktop client for 
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How To Setup A Blackberry On BES
September 25th, 2013
Categories: IT Support, Tips, Tricks and Tutorials
Blackberry: How to Setup BES. First check Email settings See if there is ...
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Cloud Antivirus Management – Benefits and Comparison
August 23rd, 2013
Categories: Cloud, IT Support
The ever-increasing availability of faster, wireless network access, wirelessly enabled laptops and other devices are turning the traditional office into an un-tethered workspace that can happen just ...
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Symantec firewall filtering traffic on a Hyper-V virtual network adapter
May 9th, 2013
Categories: Cloud, IT Support
We have found that implementing Symantec end point on host HyperV machines can effect the ability of VMs to receive traffic, i.e. the host machines AV is filtering traffic on the virtual machines netw...
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Professional IT Support for Charities and Non-Profit Organisations
April 15th, 2013
Categories: IT Support
We have over 10 years of experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations. Our team of reliable, friendly and knowledgeable engin...
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Teamviewer and SWYX
November 22nd, 2012
Categories: IT Support, Swyx Telephony
running teamviewer on a SWYX server may cause the config datastore to crash Teamviwer utilises TCP port 9094 at times  [TeamViewer_Service.exe]   TCP    127.0.0.1:9094         127.0.0....
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Hybrid Cloud Computing
November 1st, 2012
Categories: Cloud, IT Support
Our Hybrid Cloud solution provides a redundant and reliable platform to gain quick access to data and applications whether onsite at the office or working from a remote location. This is achieved by h...
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IT Support Paddington / New Office
April 12th, 2012
Categories: IT Support
Knowall IT is excited to announce that we have opened a new office based right next to Paddington station. If you're looking for local IT support in Paddington then please don't hesitate to get in ...
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IT Support London
February 24th, 2012
Categories: IT Support
Knowall IT Ltd is London's leading outsource IT supplier for the SME market with over 500 SME businesses trusting Knowall's advice, support and resources to keep their technology working efficiently. ...
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Share Your Calendar By Using Delegate Access
November 28th, 2011
Categories: IT Support, Tips, Tricks and Tutorials
Similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow another person, known as a delegate, to receive and respond to meeting requests or respo...
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How To Share Your Calendar In Microsoft Outlook
November 23rd, 2011
Categories: IT Support, Tips, Tricks and Tutorials
The default Calendar folder in Outlook is created in each Outlook profile. This folder cannot be renamed or deleted. 1. In Calendar, in the Navigation Pane, click Share My Calendar. NOTE If you are ...
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Home Computer Repairs for West London
April 8th, 2011
Categories: IT Support
Engineers are available for Home Computers, PC, Mac & networking repairs and installs, in West London. Knowall now provide a guaranteed onsite service within 1 hour to: Chelsea, Kensingto...
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Deploying printers to XP in Windows 2008 AD environment
March 10th, 2011
Categories: IT Support
To control printers through Windows 2008 & Group Policy in an XP client environment. 1. Download and install Group Policy Preference Client Side Extensions for Windows XP (KB943729) or/and Vista....
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