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Latest Posts - Success Story – Duo MFA

Security is a key focus for our business and we are constantly implementing improved security solutions across our clients. We recently rolled out Duo MFA across 264 users across our clients offices, further protecting their network and credentials from cyber threats.
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Success Story – SWXY Call Routing
October 23rd, 2020
Levelling up a clients phone system with the implementation of Swyx Extended Call Routing. The client...
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Microsoft Teams Direct Routing – Give Teams a Voice
July 6th, 2020
Microsoft Teams is the fastest growing application in the history of Microsoft. Teams is included in all Microsoft 365 Enterprise plans and most Business plans. You may already use it for your in-hous...
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Getting through the COVID-19 lockdown and beyond
April 2nd, 2020
We’re in this together! So, your mind is spinning with how quick things are changing at the moment - we understand, we’re in this together. Here’s the good news. At Knowall I...
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Local Presence Dialling including Mobiles
March 1st, 2020
People are nearly four times more likely to answer calls from local numbers and we’ve developed a platform that will display a local number when not only dialling a landline, but also the end users ...
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Sound Issues when Running Swyx and Skype for Business
April 25th, 2016
Have you experienced sounds issues when running Swyx and Skype for Business side by side? Are you hearing multiple dial tones when answering a call?     Our advice is to:...
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Swyx out of the cloud
November 16th, 2015
Categories: Swyx Telephony, VOIP
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SwyxIt Basic Demo
November 16th, 2015
Categories: Swyx Telephony, VOIP
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There are many benefits to enabling flexible home working
July 14th, 2015
Categories: Cloud, Swyx Telephony, VOIP
There are many benefits to enabling flexible home working, but one of the biggest challenges in doing so is getting the user connected to the phone system and ensuring staff stay connected with each o...
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Swyx 2015 – No VPN Required For Remote Workers
February 16th, 2015
Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it's instantly on when I login to my PC. But t...
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Top 10 Benefits of Flexible / Home Working for Employers
July 22nd, 2014
Categories: Cloud, Swyx Telephony, VOIP
Top 10 Benefits of Flexible / Home Working for Employers? As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less ...
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SwxyIt on a MAC
March 21st, 2014
Categories: Cloud, Swyx Telephony, VOIP
If you would like SwyxIt on your MAC this can be achieved, we have clients running this. You will need to: 1. Configure your 2008 or 2012 server to deliver SwyxIt through Remote App...
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The Benefits of SIP Trunking
February 4th, 2014
Categories: Swyx Telephony, VOIP
The Benefits of SIP Trunking Research from Infonetics shows us that more and more businesses are realising the true benefits of SIP T...
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How To Increase DTMF Signal Strength In Swyx 2013
January 7th, 2014
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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SwyxIT Click to Dial from Web-Based Applications
May 24th, 2013
If you have a CRM or web based application you can implement SWYXIT  ‘Click to Dial’ This works in exactly the same way as the old
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speed test your voip – simulate VOIP calls through this
May 15th, 2013
Categories: Swyx Telephony, VOIP
use this test to help understand whether your broadband line will support VOIP http://myspeed.visualware.com/servers/namerica/iad.php?testtype=-1&codebase=mcslhr.visualware.com&location=UK:%20London&c...
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