#30th March – UPDATE
ALL Knowall IT Support Staff are now servicing you from home, we remain @ 100% staffing capacity, to ensure we continue to offer excellent levels of support.

#3rd March
As the Coronavirus outbreak has reached the UK, some of our clients have reached out to us to find out what our business continuity plan is should quarantine recommendations and travel restrictions increase to combat the spread of the virus.

Please rest assured that in the event of restrictions Knowall IT staff have the capabilities, technology and flexibility to work from home/remotely as required.

As examples, we already have remote workers in Doncaster, Nuneaton, London, Ireland, South Africa & Croatia. All of which visit the office from time to time and have worked in our London office at some point.

As a team, we embrace remote working. The systems we use – Remote apps (cloud), SWYX Unified Comms, Microsoft 365 apps – all allow excellent inter-team communication, secure access to both our own and client systems, regardless of location. Knowall IT’s technical solutions enable secure flexible and agile working.

All of our data is stored in restrictive access data centres, which will not be impacted by any outbreak, only very occasional access is required to update physical hardware. No public access is granted to these secure locations.

If you have any additional questions please don’t hesitate to ask.