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Latest Post - Windows Server 2012 & 2012 R2: Time for an Upgrade

In the ever-evolving realm of technology, software inevitably reaches the end of its lifecycle. Windows Server 2012 and 2012 R2 exemplify this evolution. If your organisation still relies on Windows Server 2012, it's crucial to contemplate upgrading to a more recent operating system. This blog post aims to illuminate the necessity of bidding farewell to Windows Server 2012 and underscores why prioritising an upgrade is paramount. The Hazards of Adhering to Windows Server 2012 Microsoft officially declared the end of life (EOL) for Windows Server 2012 and 2012 R2 on 10 October 2023. Consequently, routine security updates, patches, and technical support for this operating system are no long...
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SWYX Rebrands to Enreach
February 10th, 2022
Categories: Swyx Telephony
Enreach, the fast-growing European unified communications group, reaches another important milestone in its integration strategy by bringing Swyx under the group brand. Based in Dortmund, Germany, the...
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Integrate SWYX into Teams – seamless communication
November 25th, 2021
Microsoft Teams is increasingly being used in companies for messaging and other team collaboration. However, phone communication functions are not very prominent in Teams... Until now, Swyx can be ful...
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SWYX Meeting – Everything you need for better teamwork
July 22nd, 2021
Categories: Swyx Telephony
With Swyx Meeting you can start your online meeting directly from your browser without having to download any additional software. You have access to all relevant functions for smooth collaboration...
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Swyx integration in Microsoft Teams
June 15th, 2021
Categories: Swyx Telephony, VOIP
BENEFITING FROM SYNERGIES TOGETHER Take advantage of Swyx's rich telephony feature set, powerful call routing options, the flexible terminal support and the extensive connection op...
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Swyx & Microsoft Teams – A very strong connection
May 12th, 2021
Swyx and Microsoft Teams On Swyx 12.30 you can now synchronise the presence status on your Teams with Swyx. This now makes it possible, to control a parallel call in the Swyx clien...
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Microsoft Teams Direct Routing – Give Teams a Voice
July 6th, 2020
Microsoft Teams is the fastest growing application in the history of Microsoft. Teams is included in all Microsoft 365 Enterprise plans and most Business plans. You may already use it for your in-hous...
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COVID-19: How to work from home. The right way
March 17th, 2020
Many of our clients have issued mandatory work-from-home policies due to the rapid spread of COVID-19.It’s safe to assume that moving to the “home office” w...
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Benefits of allowing employees to work remotely
March 10th, 2020
Remote working is a trend that is not slowing down anytime soon. Its predicted that 38% of the populations full-time employees will be doing their work remotely within the next decad...
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Local Presence Dialling including Mobiles
March 1st, 2020
People are nearly four times more likely to answer calls from local numbers and we’ve developed a platform that will display a local number when not only dialling a landline, but also the end users ...
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Sound Issues when Running Swyx and Skype for Business
April 25th, 2016
Have you experienced sounds issues when running Swyx and Skype for Business side by side? Are you hearing multiple dial tones when answering a call?     Our advice is to:...
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Swyx out of the cloud
November 16th, 2015
Categories: Swyx Telephony, VOIP
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SwyxIt Basic Demo
November 16th, 2015
Categories: Swyx Telephony, VOIP
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There are many benefits to enabling flexible home working
July 14th, 2015
Categories: Cloud, Swyx Telephony, VOIP
There are many benefits to enabling flexible home working, but one of the biggest challenges in doing so is getting the user connected to the phone system and ensuring staff stay connected with each o...
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konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use
July 7th, 2015
If you're pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as the
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How To Increase DTMF Signal Strength In Swyx 2015
July 2nd, 2015
Categories: Swyx Telephony, Tech
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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Swyx 2015 – No VPN Required For Remote Workers
February 16th, 2015
Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it's instantly on when I login to my PC. But t...
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Summary of memorable things you can do when Technology works
February 5th, 2015
So gents… I am on a high-speed train from Leipzig to Frankfurt, sitting at the restaurant (Italians travel with style).  I am connected to the German telecom hotspot and I have VPNed in. Claudio ...
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Top 10 Benefits of Flexible / Home Working for Employers
July 22nd, 2014
Categories: Cloud, Swyx Telephony, VOIP
Top 10 Benefits of Flexible / Home Working for Employers? As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less ...
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SwxyIt on a MAC
March 21st, 2014
Categories: Cloud, Swyx Telephony, VOIP
If you would like SwyxIt on your MAC this can be achieved, we have clients running this. You will need to: 1. Configure your 2008 or 2012 server to deliver SwyxIt through Remote App...
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The Benefits of SIP Trunking
February 4th, 2014
Categories: Swyx Telephony, VOIP
The Benefits of SIP Trunking Research from Infonetics shows us that more and more businesses are realising the true benefits of SIP T...
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How To Increase DTMF Signal Strength In Swyx 2013
January 7th, 2014
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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How To Set Up A Secure Conference Room In Swyx Without ECR
June 13th, 2013
Categories: Swyx Telephony
Very helpful video here demonstrating how to set up conference rooms with pin entry in Swyx without ECR https://www.youtube.com/w...
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How To Increase DTMF Signal Strength In Swyx 2011
May 31st, 2013
Categories: Swyx Telephony
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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Swyx Headset / Sound Troubleshooting
May 31st, 2013
Categories: Swyx Telephony
If you are having sound issues with your Swyx headset, please follow the below instructions to ensure that the headset is configured correctly. 1. Make sure the headset is selected within the SwyxIt ...
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SWYX Click to Dial using Tel command fails on Windows 8
May 30th, 2013
Categories: Swyx Telephony
you need to remove the association that Google Chrome has with the Tel command On a Windows 8 machine there is a registry entry as below that needs to be deleted to stop calls trying to open in Googl...
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SwyxIT Click to Dial from Web-Based Applications
May 24th, 2013
If you have a CRM or web based application you can implement SWYXIT  ‘Click to Dial’ This works in exactly the same way as the old
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How To Configure Call Forwarding With SwyxIt!
May 23rd, 2013
1. In the SwyxIt! client, click the Call Forwarding' button.
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speed test your voip – simulate VOIP calls through this
May 15th, 2013
Categories: Swyx Telephony, VOIP
use this test to help understand whether your broadband line will support VOIP http://myspeed.visualware.com/servers/namerica/iad.php?testtype=-1&codebase=mcslhr.visualware.com&location=UK:%20London&c...
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How to Setup call intrusion / Call Monitoring on Swyx
April 12th, 2013
Categories: Swyx Telephony
How to Setup call intrusion / Call Monitoring for Swyx (You must have SwyxMonitor Licences for this to work) On t...
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How to Setup a SIP Client on an iPhone for Swyx
April 12th, 2013
Categories: Swyx Telephony
1. On the Swyx server, right click on a user and go into Properties and then Administration. Then setup SIP authentication.
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Teamviewer and SWYX
November 22nd, 2012
running teamviewer on a SWYX server may cause the config datastore to crash Teamviwer utilises TCP port 9094 at times  [TeamViewer_Service.exe]   TCP    127.0.0.1:9094         127.0.0....
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Is Your Business Well Connected?
November 11th, 2011
Categories: Swyx Telephony
Simon Froom, Director at Knowall IT explains how you can drive down costs in your organisation and deliver better customer service with the lates...
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How To Avoid Hidden Costs Of Unified Communications
October 18th, 2011
Categories: Swyx Telephony
Below is a great article on the IT Donut Blog from Michael Thomson who is the Drector of Engineering & Product Management over at Swyx. We all love Swyx at Knowall IT and it's the only telephony s...
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Swyx Wins Awards!
July 13th, 2011
Categories: Swyx Telephony
We are proud to hear that Swyx has won a number of awards recently! Winning the eco Award 2011 in Germany last week and now being crowned editors choice by UK magazine Businessinfo! We are proud to ...
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How to change or add voice messages in Swyx Call Routing Manager
March 23rd, 2011
Categories: Swyx Telephony
How to change or add voice or voicemail message within Swyx Call Routing Manager Make the recording and save it as a unique file name. Log on to swyx server and c...
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SwyxWare 2011 Change to Licensing
March 11th, 2011
Categories: Swyx Telephony
Swyx has made some nice changes to the licensing in it's latest release of SwyxWare 2011 (Due end of April) Firstly, we are now able to purchase the exact number of user licences needed! Secondly, ...
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SwyxWare 2011
March 4th, 2011
Categories: Swyx Telephony
Swyx is soon to be releasing their latest upgrade - SwyxWare 2011. SwyxWare 2011 is going to have some cool new features and we've heard that it is due for release late April, early May.
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SWYX Telephone & Onsite Support
December 20th, 2010
Categories: Swyx Telephony
Knowall are Experts at Supporting SWYX SWYX SUPPORT Knowall IT are SWYX experts, we have been implementing and supporting SWYX since 2003. Swyx Support Contracts are very similar to a
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Iphone integration with Swyx
December 17th, 2010
Your Iphone can be used as a contact centre, and allow you to get all of your contacts that are in the global address book in the office, while you are on the road. This runs through safari on the Iph...
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