11:00 AM

Microsoft are continuing to take additional steps to expedite the recovery process. Telemetry indicates that majority of the customers are now mitigated.

10:26 AM

We’re continuing to monitor the recovery across the service and customers are also reporting mitigation. Microsoft are also connecting the service to additional infrastructure to expedite the recovery process.

09:19 AM

Microsoft have rolled back a network change that they believe is causing impact. We’re monitoring the service as the rollback takes effect.

08:18 AM

We’re receiving reports that access is restored. We are testing and awaiting a further update from Microsoft at this time.

7:51 AM

Users may be unable to access multiple Microsoft 365 services. More info: We’ve received reports that the following services are impacted:

-Microsoft Teams

-Exchange Online

-Outlook

-SharePoint Online

-OneDrive for Business

-Microsoft Graph Current

Status: Microsoft have identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps. Scope of impact: Any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services. Next update by: Wednesday, January 25, 2023, 9:00 AM (9:00 AM UTC)

7:27 AM

Users may be unable to access multiple Microsoft 365 services.

Status: Microsoft are investigating a potential issue and checking for impact. Microsoft will provide an update within 30 minutes