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Latest Post - We compared Aircall vs Swyx VoIP: what we found when we ran the numbers

TL;DR: We put Aircall and Swyx VoIP side by side. Here's what we found. The two systems match on the core essentials — calling, routing, recording, reporting, call intelligence, CRM and Teams integration. Aircall's Professional licence lists at £55 per user per month. Our equivalent tier, Swyx AI Pro, is £18 — under a third of the price for the same job. Swyx VoIP from Knowall IT starts at £12 per user per month (calling and reporting), or £18 with full AI call intelligence — both including unlimited UK landline and mobile calling. The one thing we don't match is Aircall's A...
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Can I run Claude inside Microsoft 365? Yes — here’s how
July 1st, 2026
Categories: AI
TL;DR: Yes, Copilot can now run on Claude and other models — here's how and when it makes sense Microsoft 365 Copilot is no longer ...
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How AI is transforming call centre operations — from recordings to real-time intelligence
April 28th, 2026
Categories: AI
TL;DR: AI turns every call into structured intelligence — automatically. AI transcription converts every call into searchable, stru...
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AI in 2026: from experiments to operations
March 19th, 2026
Categories: AI
TL;DR: AI is no longer experimental. It's running enterprise operations right now. Agentic AI is handling real workflows end-to-end, not just an...
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AI Call Transcription for Business: Captured, Summarised and Synced to Your CRM
March 10th, 2026
Categories: AI
Imagine having a full overview of every call your staff makes — summarised, searchable, and automatically logged in your CRM. No more guesswork. No more relying on someone to remember to write it up...
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