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Latest Post - Knowall IT passes its annual ISO 27001 assessment

TL;DR: Knowall IT has passed its annual ISO 27001 assessment. British Assessment Bureau has reissued our ISO/IEC 27001:2022 certificate following this year's independent assessment. Our certification is UKAS accredited and valid until October 2028, subject to annual assessments. It covers our managed IT support, cloud, security, unified communications, hosting and Microsoft 365 services. You can verify our certification yourself using the British Assessment Bureau online tool. We are proud to share that Knowall IT has passed its annual ISO 27001 ass...
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Can I run Claude inside Microsoft 365? Yes — here’s how
July 1st, 2026
Categories: AI
TL;DR: Yes, Copilot can now run on Claude and other models — here's how and when it makes sense Microsoft 365 Copilot is no longer ...
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How AI is transforming call centre operations — from recordings to real-time intelligence
April 28th, 2026
Categories: AI
TL;DR: AI turns every call into structured intelligence — automatically. AI transcription converts every call into searchable, stru...
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AI in 2026: from experiments to operations
March 19th, 2026
Categories: AI
TL;DR: AI is no longer experimental. It's running enterprise operations right now. Agentic AI is handling real workflows end-to-end, not just an...
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AI Call Transcription for Business: Captured, Summarised and Synced to Your CRM
March 10th, 2026
Categories: AI
Imagine having a full overview of every call your staff makes — summarised, searchable, and automatically logged in your CRM. No more guesswork. No more relying on someone to remember to write it up...
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