Moved to write this review after 2 years of Knowall support after exceptional service from Ryan recently. He resolved a major problem quickly and creatively, being extremely proactive assisting with an issue which arose from a 3rd party IT vendor – he couldn’t have been more supportive.

Knowall have provided us with remote desktop services and support involving multiple Sage products. Very happy to say that they have dealt with all our problems from basic Outlook misbehaviour to software and website issues swiftly and effectively.

Chris M offered to programme a secondary router after our internet went down last year, troubleshooting and chasing so speedily that it wasn’t required – turned out BT had accidentally cut our DSL line at the cabinet.

Jonathan D has always been a friendly and patient advisor no matter how bizarre and irritating the issue. They all have a great habit of checking up with you after a matter is resolved and taking detailed notes – important as you needn’t wait for one particular support engineer to be available, or have to remember/repeat how the previous snag was resolved to get things started.