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About Us Why Knowall? What Our Clients Say
About Us
Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

As we own and manage all of our own hardware we are able to guarantee any services we provision for your organisation will operate at greatly improved performance levels, over existing solutions.

We are 100% customer focused. We understand all organisations requirements vary and therefore build bespoke tailored environments for each of our clients.

Our enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres. We are therefore able to guarantee every environment we build will be faster, more resilient and more secure than previous systems employed by our clients.

Every environment we build for our clients is ring fenced from other customers to ensure 100% security.

Our Hosted solutions are backed up by 24×7 UK support, so no matter where you are in the world, we are always available to help.

Our success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed our clients’ expectations.

Why Knowall?
Our core objective is to provide your business with a stable IT infrastructure and reliable support system. Working with Knowall IT ensures that the day to day hassle and worry about your IT systems is eliminated, meaning you are able to focus on your business.

We aim to be different to all the other IT Support providers by providing:
 
Clear Communication
Clear communication is at the heart of what we do and we will always be open and honest in our advice
 
Guaranteed Faster Response Times
We guarantee an Immediate response from our London helpdesk - no receptionists or call queuing
 
Collaborate & Share
For any issues that cannot be resolved by our help desk, we guarantee an engineer onsite within the hour
 
24/7 access to helpdesk
We operate around the clock and you’ll be able to get our support whenever required.
 
Trusted IT Partner
We will become your IT partner and take ownership of all IT issues and projects moving forward.
 
Long lasting client relationships
We pride ourselves on long lasting client relationships. We offer quarterly onsite reviews to ensure we are always moving forward.
What our clients say
Hi Mike Just wanted to say thanks for all the help and support we've had lately getting up and running with the new hosting service. We've always received high quality assistance and patience whic...
Sam Sherwin / Sherwin Business Systems
It looks as if you have managed the impossible and supervised a fairly painless migration. There’s only one way to achieve that, and that is good planning and hard work. There will still be load...
Simon Dipper
I’m delighted with your Sage solution- it’s one of the best tech related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plu...
Ben Biscoe / Director, Fairyglass Ltd
I have to say the service and the quality of provision/support you provide is exactly what I am looking for in a partner. My expectations are fully met. Keep up the good work!
Ian Cowan / Patrick Parsons
KnowAll IT were recommended to us by our ACT! and Sage consultant as he had other clients who used them. We moved from what was a quite reasonably spec'd AWS (Amazon Web Services) server and immediate...
Tim Edwards / Sure Track
Good morning Simon I hope that this email finds you in great form. I thought that I should drop you a line to let you know how happy I have been with the service provided by Knowall. This is really ...
I thought that I should drop you a line
Dear Michael You have made for very happy Brabazons - can't thank you enough for more-than-excellent service, speed and feed back and very much hope we have not gone onto 'client from hell' list. ...
Cresta
I was really impressed with Bernie and Simon yesterday – so helpful and professional. Just what we've been looking for.
DINTS
I just wanted to let you know that Bernard helped me solve a problem this morning and he did a marvellous job. He got my device working and I am well chuffed. Glad he’s on your team.
Tina / CUF Properties
Knowall are helpful even at the weekend! Their solutions especially Cerberus, keep on working.
Chester Zoo
…may I just take this opportunity to say that it has been a pleasure to have worked with you. (I am at this point very aware that it was of course you guys doing the ‘work’ part!) You have all b...
Martin Brudnizki Design Studio
We found Knowall to have the right balance of telephone support and on site IT Engineers to fix any problems that we have had this year, their technicians are first rate but importantly their remote s...
Marquee Hire
We have been using Knowall for around three years now, initially just as network support and they have proven to be a reliable business partner that have help us a lot. They are currently providing r...
CBS Products
I have worked with Knowall for 8 years now. I continue to use them due to their ability to understand our business needs to supply excellent solutions to support our business processes. Combined with ...
The English National Opera
Having had Knowall manage our IT for several years there was no surprise when they exceeded our expectations with our recent office move, working into the night and on weekends to fit into our tight t...
The Security Watchdog
Thanks for your help today, great service from everyone at Knowall as usual!
West Country Fruit Sales
Knowall IT took over our IT system in July/August last year, when it was decided that we needed to move to the Cloud. It was complicated as many transitions go, we had three different companies sharin...
CUF Properties
Many thanks for all your great work and I very much hope that you are happy with the result as I am. When I have a little more time I would very much like to take you, Sam and Peter Day for a spot of...
Charlie / SGT
I would like to say thank you to all of you for your work. We are making a very good progress, being on first page of Google for “south London builders” is fantastic.
Eva / South London Refurbishments
I just wanted to say how easy and uncomplicated you and your colleagues have made our move over to your system over the past week or so. Redford has made life very easy and has indulged us all with ou...
David / Calabash Group
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