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An easy route to deliver your software as a Hosted Service
Knowall IT provides high performance, fully customisable, scalable hosting environments for software providers. We are not a bare metal service, instead we fully manage the process of enabling the delivery of your software as a hosted service so that that there is no need to employ specialist resources in-house, we will manage the process for you.
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What we offer
Our services, your name.
Knowall IT has extensive experience helping many software providers become Application Service Providers (ASPs) by delivering their software in an online, hosted model.
Providing IT
For each client, Knowall IT will provide a secure custom application hosting environment that will integrate with existing IT systems, such as email, file serving, phone systems and other databases.
Knowall IT will provide technical support 24x7 with 99.99% uptime SLAs. All services as standard include full multi-site redundancy, offsite backups, redundant firewalls and enterprise security with OS patches and updates.
No Start-Up Cost
We wish to make it as easy as possible for Software Providers to get on board with Knowall and start selling their software as a hosted service. This is why we do not charge a setup fee for building the hosted environment.
Instant Delivery
Knowall IT will enable you to provision your Software as a Service through a turn key model, with minimal setup time per client.
Flexible Service and Support Options
Knowall can deal directly with the client for invoicing and first line support or Knowall can sit in the background, providing a white label service, so our partners maintain client ownership, invoice the client directly and provide 1st line support. Knowall will be there to offer 2nd and 3rd line support 24x7.
Hosted Software Enabler
Knowall provides an easy route for Software Providers to enable their software to be delivered as a hosted service. There is no need to invest time and money in re-writing the software for the web, instead we will take the existing software and deliver it with all its functionality from our fully redundant enterprise class hosting platform using remote desktop services.
Earn Recurring Revenue
All our Software Partners benefit from earning extra revenue on top of their usual software support and maintenance revenue. This takes the form of a recurring 10% on all monthly hosted fees, payable directly to the Software Partner, not just in the first year but for the duration their clients remain with us. In addition the partner can add whatever they like on top.
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What our clients say
Hi Mike Just wanted to say thanks for all the help and support we've had lately getting up and running with the new hosting service. We've always received high quality assistance and patience whic...
Sam Sherwin / Sherwin Business Systems
It looks as if you have managed the impossible and supervised a fairly painless migration. There’s only one way to achieve that, and that is good planning and hard work. There will still be load...
Simon Dipper
I’m delighted with your Sage solution- it’s one of the best tech related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plu...
Ben Biscoe / Director, Fairyglass Ltd
I have to say the service and the quality of provision/support you provide is exactly what I am looking for in a partner. My expectations are fully met. Keep up the good work!
Ian Cowan / Patrick Parsons
KnowAll IT were recommended to us by our ACT! and Sage consultant as he had other clients who used them. We moved from what was a quite reasonably spec'd AWS (Amazon Web Services) server and immediate...
Tim Edwards / Sure Track
Good morning Simon I hope that this email finds you in great form. I thought that I should drop you a line to let you know how happy I have been with the service provided by Knowall. This is really ...
I thought that I should drop you a line
Dear Michael You have made for very happy Brabazons - can't thank you enough for more-than-excellent service, speed and feed back and very much hope we have not gone onto 'client from hell' list. ...
I was really impressed with Bernie and Simon yesterday – so helpful and professional. Just what we've been looking for.
I just wanted to let you know that Bernard helped me solve a problem this morning and he did a marvellous job. He got my device working and I am well chuffed. Glad he’s on your team.
Tina / CUF Properties
Knowall are helpful even at the weekend! Their solutions especially Cerberus, keep on working.
Chester Zoo
…may I just take this opportunity to say that it has been a pleasure to have worked with you. (I am at this point very aware that it was of course you guys doing the ‘work’ part!) You have all b...
Martin Brudnizki Design Studio
We found Knowall to have the right balance of telephone support and on site IT Engineers to fix any problems that we have had this year, their technicians are first rate but importantly their remote s...
Marquee Hire
We have been using Knowall for around three years now, initially just as network support and they have proven to be a reliable business partner that have help us a lot. They are currently providing r...
CBS Products
I have worked with Knowall for 8 years now. I continue to use them due to their ability to understand our business needs to supply excellent solutions to support our business processes. Combined with ...
The English National Opera
Having had Knowall manage our IT for several years there was no surprise when they exceeded our expectations with our recent office move, working into the night and on weekends to fit into our tight t...
The Security Watchdog
Thanks for your help today, great service from everyone at Knowall as usual!
West Country Fruit Sales
Knowall IT took over our IT system in July/August last year, when it was decided that we needed to move to the Cloud. It was complicated as many transitions go, we had three different companies sharin...
CUF Properties
Many thanks for all your great work and I very much hope that you are happy with the result as I am. When I have a little more time I would very much like to take you, Sam and Peter Day for a spot of...
Charlie / SGT
I would like to say thank you to all of you for your work. We are making a very good progress, being on first page of Google for “south London builders” is fantastic.
Eva / South London Refurbishments
I just wanted to say how easy and uncomplicated you and your colleagues have made our move over to your system over the past week or so. Redford has made life very easy and has indulged us all with ou...
David / Calabash Group
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