Morning Simon and all,

I have been speaking with Mandy this morning as following support received promptly from Chris to rectify my protection software I realised I should have asked him to fix my time on laptop so I called and Mandy assisted and then hers was not working so she placed a log and within a few minutes it was resolved by Chris whilst I was talking to Mandy !!  Excellent ϑ.

I thanked Mandy and said another swift and supportive service and she asked that I pass this on !! So here is Monday Praise, “as always Thank you for the swift, prompt and polite service received today which is the usual interaction that I find I receive with Knowall staff”. I am an IT dinosaur but you always help and get things sorted for me.” Thank you one and all but today it was Chris and Mandy ϑ”.