What our clients say
I would like to thank Chris for his patience and support with my sync problems this morning.
Elizabeth
The visit to my office to set up the new computer and navigate the required Applications for my business was done with the utmost professionalism and made very clear and left me with a good feeling wi...
Mark
Thank you, Mohammed, for helping me out today. Your customer service exceeded my expectations. You were friendly, patient, and thorough. I want you to know that you made...
Esther
Knowall as a company are a great provider & have good response times, but more than that, they have Ryan at the helm of alot of it.
He's always there to help with literally anything you throw his w...
Ian
Dear Sylvester
Albin International required Cyber Essentials Plus certification to meet its contractual requirements t...
Albin International
Moved to write this review after 2 years of Knowall support after exceptional service from Ryan recently. He resolved a major problem quickly and creatively, being extremely proactive assisting with a...
Stella
Dear Sylvester
Albin International required Cyber Essentials Plus certification to meet its contractual requirements to third parties.
The team at Knowall IT took over control of the matter an...
Tom / Albin International
On a personal level, my dealings with Knowall are excellent, and they are very responsive. They look after our support, infrastructure, purchases, software and upgrades. Would definitely recommend. St...
Iain / Lodge Brothers
Good day Mike
I would like to thank you for your support with this audit. The auditor was happy to recommend us for certification, which is an amazing outcome considering it was our first time. We ...
FN / The Flame Lily HQ
The laptop was waiting for me when I got to Bury St Edmunds! Just to say thanks for the prompt and effective response to my problem, especially to Chris who was a pleasure to deal with.
NC / Jaynic
Hi Simon/Mike,
Kirsten and I just wanted to thank you for all your efforts since you took over from Ridgewall in getting us all sorted.
I know we have had a few unforeseen thing...
Kirsten
Dear Simon
I thought I would let you know what amazing service we had from Chris Fear on Tuesday .He was efficient quick and thorough .
TBC Management
Morning Simon and all,
I have been speaking with Mandy this morning as following support received promptly from Chris to rectify my protection software I realised I should have asked him to fix my ...
Sheila / LB
Hi Simon
I Just wanted to say a huge thank you for today and hanging in there with with the building IT to complete the job 😅
your ongoing support with the business is appreciated!
Ha...
Danni / Danni Asanti
Can I just say “ Thanks” too you and your team for your Help in Moving offices to temporary working
It was a Hectic time for all of us
All the best
Graham / IBS Blowers
Dear Simon,
I just wanted to pass on our thanks, via you, to Paul Fallows, who has consistently gone above and beyond in his dealings with Chelsea Funeral Directors. He is always polite and courteo...
Jonathan / Chelsea Funeral Directors
Hi Simon,
Just wanted to let you know that I have had several excellent interactions with your IT support worker Paul.
He was very helpful, went out of his way to make me feel as though I am not a...
Chris Miller | Carer Support Worker / Northamptonshire Carers
Sir,
I am writing to you as I wish to pass on my thanks for the professionalism of one of your staff, Mr Paul Fallows Althi.
I phoned Paul with regards to support with the transfer of document...
Matthew Ellmer / Grenadier Guards
Dear Simon
Thank you so much for fixing in my Graphic Card, sorting out the Ethernet connection so quickly when you visited this morning.
I thought you would have been taking a couple of hours but...
Mehbs / Sacred Lotus Design
Hi Matt –
What you have achieved in the time available is quite simply stunning. These guys have been running around like headless chickens for two weeks and you’ve sorted it in a few hours (of...
Simon.D / Simon.D
Hi Mike
Just wanted to say thanks for all the help and support we've had lately getting up and running with the new hosting service.
We've always received high quality assistance and patience whic...
Sam Sherwin / Sherwin Business Systems
It looks as if you have managed the impossible and supervised a fairly painless migration. There’s only one way to achieve that, and that is good planning and hard work.
There will still be loads...
Simon.D
I’m delighted with your Sage solution- it’s one of the best tech related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plu...
Ben Biscoe / Director, Fairyglass Ltd
I have to say the service and the quality of provision/support you provide is exactly what I am looking for in a partner. My expectations are fully met. Keep up the good work!
Ian Cowan / Patrick Parsons
KnowAll IT were recommended to us by our ACT! and Sage consultant as he had other clients who used them. We moved from what was a quite reasonably spec'd AWS (Amazon Web Services) server and immediate...
Tim Edwards / Sure Track
Good morning Simon
I hope that this email finds you in great form.
I thought that I should drop you a line to let you know how happy I have been with the service provided by Knowall. This is really ...
I thought that I should drop you a line
Dear Michael
You have made for very happy Brabazons - can't thank you enough for more-than-excellent service, speed and feed back and very much hope we have not gone onto 'client from hell' list. ...
Cresta
I was really impressed with Bernie and Simon yesterday – so helpful and professional. Just what we've been looking for.
DINTS
I just wanted to let you know that Bernard helped me solve a problem this morning and he did a marvellous job. He got my device working and I am well chuffed.
Glad he’s on your team.
Tina / CUF Properties
Knowall are helpful even at the weekend! Their solutions especially Cerberus, keep on working.
Chester Zoo
