Knowall IT passes its annual ISO 27001 assessment
TL;DR: Knowall IT has passed its annual ISO 27001 assessment.
- British Assessment Bureau has reissued our ISO/IEC 27001:2022 certificate following this year’s independent assessment.
- Our certification is UKAS accredited and valid until October 2028, subject to annual assessments.
- It covers our managed IT support, cloud, security, unified communications, hosting and Microsoft 365 services.
- You can verify our certification yourself using the British Assessment Bureau online tool.
We are proud to share that Knowall IT has passed its annual ISO 27001 assessment, and our certificate has been reissued by British Assessment Bureau. With cyber attacks on UK businesses rising and AI making it easier for criminals to find weaknesses, this is the kind of news we never take for granted. Here is what the certification means and why it matters to you.
What is ISO 27001?
ISO/IEC 27001 is the internationally recognised standard for information security management. It sets out how an organisation should identify risks to its information, put the right controls in place and keep improving them over time. We are certified to the latest version of the standard, ISO/IEC 27001:2022.
It is not a one-off checklist. To hold the certification, a business has to show that security is built into how it works every day: from who can access what, to how incidents are handled, to how staff are trained and suppliers are checked.
Who checked Knowall IT’s security?
Our assessment was carried out by British Assessment Bureau, an independent certification body accredited by UKAS, the UK’s national accreditation body. We first achieved certification in October 2025, and our certificate runs until October 2028, on the condition that we pass an independent assessment every year.
That independence is the point. Any IT provider can say it takes security seriously. ISO 27001 means an outside auditor has looked at our policies, our processes and the evidence behind them, and agreed that they hold up.
What does Knowall IT’s ISO 27001 certification cover?
Our certification covers the services our clients rely on most: managed IT support, cloud computing, security solutions, unified communications, desktop and application hosting, and Microsoft 365 services. In other words, the same certified processes sit behind our managed IT support, managed cyber security, hosted virtual desktops and Microsoft 365 and Azure services.
Why does our ISO 27001 certification matter to my business?
When you work with a managed service provider, you are trusting them with some of the most sensitive parts of your business: your systems, your data and often the keys to your Microsoft 365 tenant. The NCSC Annual Review 2026 urges organisations to include their supply chains when planning their security, so your provider’s own security matters as much as yours.
It protects your data
Our certification covers how we handle access, monitoring, backups and incident response for the services we run for you, so your information is protected by processes that are independently checked, not just promised.
It makes your own compliance easier
More and more clients, insurers and procurement teams ask suppliers to prove their security. Working with an ISO 27001 certified provider gives you a ready answer when you are asked how your IT partner protects your information, and it supports your own frameworks such as Cyber Essentials.
It keeps us improving
Because we are assessed every year, standing still is not an option. Each assessment pushes us to tighten controls, update our risk assessments and respond to new threats, including the AI-driven attacks the NCSC has been warning about.
How can I verify Knowall IT’s ISO 27001 certification?
If you need evidence for a tender, an audit or your own supplier checks, British Assessment Bureau offers a free online certification verification tool. You can also simply get in touch with us and we will send you a copy of our certificate.
A note for the future: British Assessment Bureau is rebranding as Amtivo in 2027, so you may see that name on our certificate from next year. The certification itself is unchanged.
What does this mean for Knowall IT clients?
For existing clients, nothing changes day to day, and that is exactly the point. The same certified processes keep running quietly in the background, protecting your systems and data. For businesses looking for a new IT partner, it is independent proof that security is at the centre of everything we do.
Thank you to our team for the work that goes into every assessment, and to our clients for trusting us with their IT.
If your IT provider can’t show you independent proof of how they protect your data, it may be time for a conversation. Our sales team can walk you through what ISO 27001 certified support looks like for your business, from day-to-day IT support to cloud, security and Microsoft 365. Email sales@knowall.net or call us on 020 7471 3270, and we will put together a proposal built around how you work.
