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REMOTE SUPPORT
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Award winning IT support in Paddington London - Delivering high performance cloud solutions 24x7, keeping your business connected
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Microsoft Teams - Direct Routing

Give Microsoft Teams a voice with the UK’s No.1 SIP provider
Enable voice capability natively in Microsoft Teams without the need for expensive Microsoft calling plans
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Business Enabler
Let us worry about the IT while you focus on your business
Human Touch
IT Support with a personal approach to customer services
Stay Ahead
Our proactive approach ensures you remain at the forefront of technology
Why use Teams - Direct Routing?
Enable voice capability natively in Microsoft Teams.
Cost saving
Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost)
Complete Cloud Solution
Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware
Never miss a call
Tailored business continuity with network and number level resilience to keep your business working
Agile working
Allows for flexible and remote working and enables a collaborative approach
Number porting
Keep the same geographical number wherever you are
Long lasting client relationships
We pride ourselves on long lasting client relationships. We offer quarterly onsite reviews to ensure we are always moving forward
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Want to learn more about direct routing?
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Why Knowall?
Knowall IT is an award winning and highly responsive managed IT service provider.

Our technical expertise and commitment to a high level of service is guaranteed by the dedication and skills of our employees who are motivated to deliver top performance and are proud to be part of one of London’s leading IT support companies.

Our success is built on the development of long lasting client relationships, by providing a client focused, hands on and personal approach - delivering solutions that exceed our clients’ expectations.
020 7471 3270
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What our clients say
The visit to my office to set up the new computer and navigate the required Applications for my business was done with the utmost professionalism and made very clear and left me with a good feeling wi...
Mark
Moved to write this review after 2 years of Knowall support after exceptional service from Ryan recently. He resolved a major problem quickly and creatively, being extremely proactive assisting with a...
Stella
On a personal level, my dealings with Knowall are excellent, and they are very responsive. They look after our support, infrastructure, purchases, software and upgrades. Would definitely recommend. St...
Iain / Lodge Brothers
Good day Mike I would like to thank you for your support with this audit. The auditor was happy to recommend us for certification, which is an amazing outcome considering it was our first time. We ...
FN / The Flame Lily HQ

Dear Simon

I thought I would let you know what amazing service we had from Chris Fear on Tuesday .He was efficient quick and thorough .

TBC Management
Morning Simon and all, I have been speaking with Mandy this morning as following support received promptly from Chris to rectify my protection software I realised I should have asked him to fix my ...
Sheila / LB
Hi Simon I Just wanted to say a huge thank you for today and hanging in there with with the building IT to complete the job 😅 your ongoing support with the business is appreciated! Ha...
Danni / Danni Asanti
Can I just say “ Thanks” too you and your team for your Help in Moving offices to temporary working It was a Hectic time for all of us All the best
Graham / IBS Blowers
Dear Simon, I just wanted to pass on our thanks, via you, to Paul Fallows, who has consistently gone above and beyond in his dealings with Chelsea Funeral Directors. He is always polite and courteo...
Jonathan / Chelsea Funeral Directors
Hi Simon, Just wanted to let you know that I have had several excellent interactions with your IT support worker Paul. He was very helpful, went out of his way to make me feel as though I am not a...
Chris Miller | Carer Support Worker / Northamptonshire Carers
Sir, I am writing to you as I wish to pass on my thanks for the professionalism of one of your staff, Mr Paul Fallows Althi. I phoned Paul with regards to support with the transfer of document...
Matthew Ellmer / Grenadier Guards
Dear Simon Thank you so much for fixing in my Graphic Card, sorting out the Ethernet connection so quickly when you visited this morning. I thought you would have been taking a couple of hours but...
Mehbs / Sacred Lotus Design
Hi Mike Just wanted to say thanks for all the help and support we've had lately getting up and running with the new hosting service. We've always received high quality assistance and patience whic...
Sam Sherwin / Sherwin Business Systems
It looks as if you have managed the impossible and supervised a fairly painless migration. There’s only one way to achieve that, and that is good planning and hard work. There will still be loads...
Simon.D
I’m delighted with your Sage solution- it’s one of the best tech related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plu...
Ben Biscoe / Director, Fairyglass Ltd
I have to say the service and the quality of provision/support you provide is exactly what I am looking for in a partner. My expectations are fully met. Keep up the good work!
Ian Cowan / Patrick Parsons
KnowAll IT were recommended to us by our ACT! and Sage consultant as he had other clients who used them. We moved from what was a quite reasonably spec'd AWS (Amazon Web Services) server and immediate...
Tim Edwards / Sure Track
Good morning Simon I hope that this email finds you in great form. I thought that I should drop you a line to let you know how happy I have been with the service provided by Knowall. This is really ...
I thought that I should drop you a line
Dear Michael You have made for very happy Brabazons - can't thank you enough for more-than-excellent service, speed and feed back and very much hope we have not gone onto 'client from hell' list. ...
Cresta
I was really impressed with Bernie and Simon yesterday – so helpful and professional. Just what we've been looking for.
DINTS
I just wanted to let you know that Bernard helped me solve a problem this morning and he did a marvellous job. He got my device working and I am well chuffed. Glad he’s on your team.
Tina / CUF Properties
Knowall are helpful even at the weekend! Their solutions especially Cerberus, keep on working.
Chester Zoo
…may I just take this opportunity to say that it has been a pleasure to have worked with you. (I am at this point very aware that it was of course you guys doing the ‘work’ part!) You have all b...
Martin Brudnizki Design Studio
We found Knowall to have the right balance of telephone support and on site IT Engineers to fix any problems that we have had this year, their technicians are first rate but importantly their remote s...
Marquee Hire
I have worked with Knowall for 8 years now. I continue to use them due to their ability to understand our business needs to supply excellent solutions to support our business processes. Combined with ...
The English National Opera
Having had Knowall manage our IT for several years there was no surprise when they exceeded our expectations with our recent office move, working into the night and on weekends to fit into our tight t...
The Security Watchdog
Thanks for your help today, great service from everyone at Knowall as usual!
West Country Fruit Sales
Knowall IT took over our IT system in July/August last year, when it was decided that we needed to move to the Cloud. It was complicated as many transitions go, we had three different companies sharin...
CUF Properties
Many thanks for all your great work and I very much hope that you are happy with the result as I am. When I have a little more time I would very much like to take you, Sam and Peter Day for a spot of...
Charlie / SGT
I would like to say thank you to all of you for your work. We are making a very good progress, being on first page of Google for “south London builders” is fantastic.
Eva / South London Refurbishments
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Moving over to us is simple!READ MORE - 3 STEPS