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Latest Post - Microsoft 365 Copilot: Best Practices, Guardrails & Licensing

So, You’re Ready for Copilot? Let’s Get Your Data Ready First. We’ve been getting a lot of questions lately about Microsoft 365 Copilot. It’s easily the most exciting update to the Office suite in years, but before we hit the "enable" button, we need to have a quick chat about data hygiene. Think of Copilot like a very fast, very efficient new team member. If you give that team member a key to every filing cabinet in the office, they’re going to find things they shouldn’t. Copilot works the same way: it only surfaces data a user already has access to. If your permissions are messy, your sensitive data is suddenly just one pr...
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Professional IT Support for Charities and Non-Profit Organisations
April 15th, 2013
Categories: IT Support
We have over 10 years of experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations. Our team of reliable, friendly and knowledgeable engin...
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Knowall’s approach to Facebook!
June 23rd, 2011
Categories: Facebook support
Social networking has become the most popular form of communication which has led to a modern version of Word of Mouth marketing.  More and more people are choosing products/services based on what th...
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Deploying printers to XP in Windows 2008 AD environment
March 10th, 2011
Categories: IT Support
To control printers through Windows 2008 & Group Policy in an XP client environment. 1. Download and install Group Policy Preference Client Side Extensions for Windows XP (KB943729) or/and Vista....
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Windows 2008 network discover cannot share files or see other servers
January 31st, 2011
Usual course is to enable network discovery, in networking. In some instances you may enable network discovery and the change do not hold. Ensure the following services are automatic and started - ...
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Exchange Mailbox Store Fails to Mount – use eseutil & ISINTEG
January 29th, 2011
If your Exchange information store fails to mount due to corrupt or other errors, use the inbuilt eseutil and Isinteg tools, found in c:\program files\exchsrvr\bin\. Prior to running the eseutil, ensu...
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Microsoft Volume Shadow Copies to protect data from deletion
December 17th, 2010
Microsoft Volume Shadow Copies protect against accidential deletion of files Microsoft Shadow Copies is a function on Windows 2003 & 2008 Servers, which gives users quick access to delete...
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