BOOK A CALL BACK
Have a question? Fill in the form below to book a call
About:
Full Name*
Business Email*
Contact Number*
Booking Date*
Menu
REMOTE SUPPORT
 NETWORK STATUS
Blog

Latest Post - AI Call Transcription for Business: Captured, Summarised and Synced to Your CRM

Imagine having a full overview of every call your staff makes — summarised, searchable, and automatically logged in your CRM. No more guesswork. No more relying on someone to remember to write it up. That's exactly what we've just made possible. We've Just Launched AI Call Transcription and HubSpot Integration We've built a new feature for our SWYX VoIP phone system that automatically captures every call, transcribes it using AI, and sends a clean summary note straight into HubSpot. The whole thing happens without anyone lifting a finger. Every call your team makes or receives becomes a structured record in your CRM. Who called, what was said, what was agreed, and what hap...
View Post
AI Azure Broadband Careers Cloud Computer Facts Data Backups Exchange Facebook support Iphone IT knowledge base IT Support Microsoft 365 Remote Apps Remote Desktop Sage Sailing Security SharePoint Success Stories Swyx Telephony Tactical RMM hosting Team Knowall Tech Testimonial Thought of the day Tips, Tricks and Tutorials Uncategorized VOIP Web Development Web Marketing Web Portfolio WiFi Windows Wordpress
konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use
July 7th, 2015
If you're pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as the
View Post
How To Increase DTMF Signal Strength In Swyx 2015
July 2nd, 2015
Categories: Swyx Telephony, Tech
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
View Post
Swyx 2015 – No VPN Required For Remote Workers
February 16th, 2015
Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it's instantly on when I login to my PC. But t...
View Post
How To Increase DTMF Signal Strength In Swyx 2013
January 7th, 2014
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
View Post
How To Increase DTMF Signal Strength In Swyx 2011
May 31st, 2013
Categories: Swyx Telephony
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
View Post
How To Configure Call Forwarding With SwyxIt!
May 23rd, 2013
1. In the SwyxIt! client, click the Call Forwarding' button.
View Post
How to Setup call intrusion / Call Monitoring on Swyx
April 12th, 2013
Categories: Swyx Telephony
How to Setup call intrusion / Call Monitoring for Swyx (You must have SwyxMonitor Licences for this to work) On t...
View Post
How to Setup a SIP Client on an iPhone for Swyx
April 12th, 2013
Categories: Swyx Telephony
1. On the Swyx server, right click on a user and go into Properties and then Administration. Then setup SIP authentication.
View Post
Is Your Business Well Connected?
November 11th, 2011
Categories: Swyx Telephony
Simon Froom, Director at Knowall IT explains how you can drive down costs in your organisation and deliver better customer service with the lates...
View Post
How To Avoid Hidden Costs Of Unified Communications
October 18th, 2011
Categories: Swyx Telephony
Below is a great article on the IT Donut Blog from Michael Thomson who is the Drector of Engineering & Product Management over at Swyx. We all love Swyx at Knowall IT and it's the only telephony s...
View Post
How to change or add voice messages in Swyx Call Routing Manager
March 23rd, 2011
Categories: Swyx Telephony
How to change or add voice or voicemail message within Swyx Call Routing Manager Make the recording and save it as a unique file name. Log on to swyx server and c...
View Post
SwyxWare 2011 Change to Licensing
March 11th, 2011
Categories: Swyx Telephony
Swyx has made some nice changes to the licensing in it's latest release of SwyxWare 2011 (Due end of April) Firstly, we are now able to purchase the exact number of user licences needed! Secondly, ...
View Post
SwyxWare 2011
March 4th, 2011
Categories: Swyx Telephony
Swyx is soon to be releasing their latest upgrade - SwyxWare 2011. SwyxWare 2011 is going to have some cool new features and we've heard that it is due for release late April, early May.
View Post
Iphone integration with Swyx
December 17th, 2010
Your Iphone can be used as a contact centre, and allow you to get all of your contacts that are in the global address book in the office, while you are on the road. This runs through safari on the Iph...
View Post