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Latest Posts - With the death of RemoteApps through Azure Knowall offers alternatives

Azure RemoteApp was a feature of Azure and was available only via Azure Service Management (ASM) and not in Azure Remote Management (ARM/CSP). It provided a very easy way to deliver Remote Desktop Services connections to desktop applications that were hosted in a collection of Remote Desktop Services (RDS) session hosts. There were a few nice features about the Azure solution, including: The licensing was a simple, all-inclusive, per-user charge. If you used the service, you were charged based on how many users had access and how much they used the service. If you didn’t deploy the service (maybe for “normal” times in a DR scenario), then ther...
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Sound Issues when Running Swyx and Skype for Business
April 25th, 2016
Have you experienced sounds issues when running Swyx and Skype for Business side by side? Are you hearing multiple dial tones when answering a call?     Our advice is to:...
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Swyx out of the cloud
November 16th, 2015
Categories: Swyx Telephony, VOIP
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SwyxIt Basic Demo
November 16th, 2015
Categories: Swyx Telephony, VOIP
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There are many benefits to enabling flexible home working
July 14th, 2015
Categories: Cloud, Swyx Telephony, VOIP
There are many benefits to enabling flexible home working, but one of the biggest challenges in doing so is getting the user connected to the phone system and ensuring staff stay connected with each o...
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konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use
July 7th, 2015
If you're pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as
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How To Increase DTMF Signal Strength In Swyx 2015
July 2nd, 2015
Categories: Swyx Telephony, Tech
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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Swyx 2015 – No VPN Required For Remote Workers
February 16th, 2015
Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it's instantly on when I login to my PC. But t...
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Summary of memorable things you can do when Technology works
February 5th, 2015
So gents… I am on a high-speed train from Leipzig to Frankfurt, sitting at the restaurant (Italians travel with style).  I am connected to the German telecom hotspot and I have VPNed in. Claudio ...
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Top 10 Benefits of Flexible / Home Working for Employers
July 22nd, 2014
Categories: Cloud, Swyx Telephony, VOIP
Top 10 Benefits of Flexible / Home Working for Employers? As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less ...
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SwxyIt on a MAC
March 21st, 2014
Categories: Cloud, Swyx Telephony, VOIP
If you would like SwyxIt on your MAC this can be achieved, we have clients running this. You will need to: 1. Configure your 2008 or 2012 server to deliver SwyxIt through Remote App...
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The Benefits of SIP Trunking
February 4th, 2014
Categories: Swyx Telephony, VOIP
The Benefits of SIP Trunking Research from Infonetics shows us that more and more businesses are realising the true benefits of SIP T...
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How To Increase DTMF Signal Strength In Swyx 2013
January 7th, 2014
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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How To Set Up A Secure Conference Room In Swyx Without ECR
June 13th, 2013
Categories: Swyx Telephony
Very helpful video here demonstrating how to set up conference rooms with pin entry in Swyx without ECR https://www.youtube.com/w...
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How To Increase DTMF Signal Strength In Swyx 2011
May 31st, 2013
Categories: Swyx Telephony
1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click a...
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Swyx Headset / Sound Troubleshooting
May 31st, 2013
Categories: Swyx Telephony
If you are having sound issues with your Swyx headset, please follow the below instructions to ensure that the headset is configured correctly. 1. Make sure the headset is selected within the SwyxIt ...
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SWYX Click to Dial using Tel command fails on Windows 8
May 30th, 2013
Categories: Swyx Telephony
you need to remove the association that Google Chrome has with the Tel command On a Windows 8 machine there is a registry entry as below that needs to be deleted to stop calls trying to open in Googl...
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SwyxIT Click to Dial from Web-Based Applications
May 24th, 2013
If you have a CRM or web based application you can implement SWYXIT  ‘Click to Dial’ This works in exactly the same way as the old
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How To Configure Call Forwarding With SwyxIt!
May 23rd, 2013
1. In the SwyxIt! client, click the Call Forwarding' button.
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speed test your voip – simulate VOIP calls through this
May 15th, 2013
Categories: Swyx Telephony, VOIP
use this test to help understand whether your broadband line will support VOIP http://myspeed.visualware.com/servers/namerica/iad.php?testtype=-1&codebase=mcslhr.visualware.com&location=UK:%20London&c...
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How to Setup call intrusion / Call Monitoring on Swyx
April 12th, 2013
Categories: Swyx Telephony
How to Setup call intrusion / Call Monitoring for Swyx (You must have SwyxMonitor Licences for this to work) On t...
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How to Setup a SIP Client on an iPhone for Swyx
April 12th, 2013
Categories: Swyx Telephony
1. On the Swyx server, right click on a user and go into Properties and then Administration. Then setup SIP authentication.
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Teamviewer and SWYX
November 22nd, 2012
running teamviewer on a SWYX server may cause the config datastore to crash Teamviwer utilises TCP port 9094 at times  [TeamViewer_Service.exe]   TCP    127.0.0.1:9094         127.0.0....
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Is Your Business Well Connected?
November 11th, 2011
Categories: Swyx Telephony
Simon Froom, Director at Knowall IT explains how you can drive down costs in your organisation and deliver better customer service with the lates...
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How To Avoid Hidden Costs Of Unified Communications
October 18th, 2011
Categories: Swyx Telephony
Below is a great article on the IT Donut Blog from Michael Thomson who is the Drector of Engineering & Product Management over at Swyx. We all love Swyx at Knowall IT and it's the only telephony s...
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Swyx Wins Awards!
July 13th, 2011
Categories: Swyx Telephony
We are proud to hear that Swyx has won a number of awards recently! Winning the eco Award 2011 in Germany last week and now being crowned editors choice by UK magazine Businessinfo! We are proud to ...
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How to change or add voice messages in Swyx Call Routing Manager
March 23rd, 2011
Categories: Swyx Telephony
How to change or add voice or voicemail message within Swyx Call Routing Manager Make the recording and save it as a unique file name. Log on to swyx server and c...
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SwyxWare 2011 Change to Licensing
March 11th, 2011
Categories: Swyx Telephony
Swyx has made some nice changes to the licensing in it's latest release of SwyxWare 2011 (Due end of April) Firstly, we are now able to purchase the exact number of user licences needed! Secondly, ...
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SwyxWare 2011
March 4th, 2011
Categories: Swyx Telephony
Swyx is soon to be releasing their latest upgrade - SwyxWare 2011. SwyxWare 2011 is going to have some cool new features and we've heard that it is due for release late April, early May.
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SWYX Telephone & Onsite Support
December 20th, 2010
Categories: Swyx Telephony
Knowall are Experts at Supporting SWYX SWYX SUPPORT Knowall IT are SWYX experts, we have been implementing and supporting SWYX since 2003. Swyx Support Contracts are very similar to a
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Iphone integration with Swyx
December 17th, 2010
Your Iphone can be used as a contact centre, and allow you to get all of your contacts that are in the global address book in the office, while you are on the road. This runs through safari on the Iph...
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