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Important: Connectivity Issues Affecting a Subset of Clients
October 3rd, 2024
Resolved
We are receiving multiple reports of connectivity issues, across a subset of our clients. Our dia...
Networking connectivity issues
February 12th, 2024
Resolved
Dear Customer, We're reaching out to inform you about ongoing networking connectivity issues affe...
Microsoft 365 bounce back issue
July 18th, 2023
Resolved
RESOLVED M365 has resolved the issue and notified the small set of users that were affected. U...
Intermittent connectivity
May 16th, 2023
Resolved
We have identified the root cause of the issue, there were some low level Denial of Service attacks ...
Microsoft 365 Tenants, sending mails
March 1st, 2023
Resolved
UPDATE - 2nd March 7:29am Emails bouncing to Microsoft 365 recipients [Resolved] Microsoft have ...
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Blog

Latest Post - 4 Easy Security Tips for Your Business

Cyber attacks are on the rise in the UK and businesses of all sizes are at risk. Just this week, four people aged 17 to 20 were arrested for cyber attacks on Marks & Spencer, Co‑op and Harrods in April 2025. That attack alone cost about £300 million and disrupted services for weeks. Read more Here are five practical steps to protect your business right now. 1. Make sure team members feel safe to report issues A recent UK survey found 39 per cent of staff wouldn’t report a cyber incident for fear of blame.
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Azure Broadband Careers Cloud Computer Facts Data Backups Exchange Facebook support Iphone IT knowledge base IT Support Microsoft 365 Remote Apps Remote Desktop Sage Sailing Security SharePoint Success Stories Swyx Telephony Tactical RMM hosting Team Knowall Tech Testimonial Thought of the day Tips, Tricks and Tutorials Uncategorized VOIP Web Development Web Marketing Web Portfolio WiFi Windows Wordpress
Swyx Wins Awards!
July 13th, 2011
Categories: Swyx Telephony
We are proud to hear that Swyx has won a number of awards recently! Winning the eco Award 2011 in Germany last week and now being crowned editors choice by UK magazine Businessinfo! We are proud to ...
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How to get listed & rankings on Google Shopping results
July 4th, 2011
Categories: Tips, Tricks and Tutorials, Web Marketing
In order to get rankings on Google Shopping results you need to first get your products listed in “Google Base” (www.google.com/base). [caption i...
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Knowall’s approach to Facebook!
June 23rd, 2011
Categories: Facebook support
Social networking has become the most popular form of communication which has led to a modern version of Word of Mouth marketing.  More and more people are choosing products/services based on what th...
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Blogging is a must for UK Businesses
June 21st, 2011
Categories: Web Marketing
Read the Forbes article, blogging gives people a real feel for you & your company, its culture. They can post comments and immediately engage with you....
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Facebook – why like your brand?
June 3rd, 2011
Categories: Web Marketing
Think about your Facebook content What consumers want from brands in social media is a topic that has been widely written about already, and is fairly well understood by marketers. Research from adve...
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Home Computer Repairs for West London
April 8th, 2011
Categories: IT Support
Engineers are available for Home Computers, PC, Mac & networking repairs and installs, in West London. Knowall now provide a guaranteed onsite service within 1 hour to: Chelsea, Kensingto...
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How to remove file association in windows 2007
March 31st, 2011
Categories: Thought of the day, Tips, Tricks and Tutorials
We had an issue over the last view days in which a few selected files where taking a long time to open and often crashing in office 2007. The issue that was occuring was that the document was looking...
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How to change or add voice messages in Swyx Call Routing Manager
March 23rd, 2011
Categories: Swyx Telephony
How to change or add voice or voicemail message within Swyx Call Routing Manager Make the recording and save it as a unique file name. Log on to swyx server and c...
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SwyxWare 2011 Change to Licensing
March 11th, 2011
Categories: Swyx Telephony
Swyx has made some nice changes to the licensing in it's latest release of SwyxWare 2011 (Due end of April) Firstly, we are now able to purchase the exact number of user licences needed! Secondly, ...
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Deploying printers to XP in Windows 2008 AD environment
March 10th, 2011
Categories: IT Support
To control printers through Windows 2008 & Group Policy in an XP client environment. 1. Download and install Group Policy Preference Client Side Extensions for Windows XP (KB943729) or/and Vista....
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SwyxWare 2011
March 4th, 2011
Categories: Swyx Telephony
Swyx is soon to be releasing their latest upgrade - SwyxWare 2011. SwyxWare 2011 is going to have some cool new features and we've heard that it is due for release late April, early May.
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Adding a Windows 2008 SBS server to a 2003 AD network as a HyperV virtual machine
February 8th, 2011
Categories: Tips, Tricks and Tutorials
Our client who already runs a Windows 2003 Standard Domain Controller plus backup servers and Exchange 2003 wanted to add a new Windows 2008 Small Business Server to their network. A 2008 SBS server i...
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Windows 2008 network discover cannot share files or see other servers
January 31st, 2011
Categories: Tips, Tricks and Tutorials
Usual course is to enable network discovery, in networking. In some instances you may enable network discovery and the change do not hold. Ensure the following services are automatic and started - ...
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Loss of networking Microsoft 2003 server
January 31st, 2011
Categories: Tips, Tricks and Tutorials
Complete loss of networking in and out, trying administrative tools>services>IPsec services - did the service fail to start. Disable the service. Reboot the server, re-enable & start IPsec S...
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Exchange Mailbox Store Fails to Mount – use eseutil & ISINTEG
January 29th, 2011
Categories: Tips, Tricks and Tutorials
If your Exchange information store fails to mount due to corrupt or other errors, use the inbuilt eseutil and Isinteg tools, found in c:\program files\exchsrvr\bin\. Prior to running the eseutil, ensu...
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Simple Steps To Promoting Your Facebook Fan Page
January 18th, 2011
Categories: Tips, Tricks and Tutorials, Web Marketing
11 Simple to steps to promoting your Facebook fan page. For more information on how social media can benefit your business please take a look at
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Checking Mailbox and Deleted Items sizes in Exchange 2007 and 2010
January 7th, 2011
Categories: Tips, Tricks and Tutorials
So another useful tip using the exchange management shell is using the following cmdlts to easily view your large mailboxes and specifically mailbox deleted items In ems the following will list in si...
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Exporting Exchange 2007 and 2010 mailboxes to PST
January 7th, 2011
Categories: Uncategorized
It is simple using the exchange management shell to export mailboxes to pst in 2007 and 2010. Firstly you can export mailboxes individually Export-Mailbox –Identity ‘alias’ –PSTFolderPath Se...
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Blogging
December 24th, 2010
Categories: Web Marketing
Knowall Media – Web Marketing Our Sister company Knowall Media has been doing tremendously well with the boom in SE...
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SWYX Telephone & Onsite Support
December 20th, 2010
Categories: Swyx Telephony
Knowall are Experts at Supporting SWYX SWYX SUPPORT Knowall IT are SWYX experts, we have been implementing and supporting SWYX since 2003. Swyx Support Contracts are very similar to a
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Iphone integration with Swyx
December 17th, 2010
Categories: Swyx Telephony, Tips, Tricks and Tutorials
Your Iphone can be used as a contact centre, and allow you to get all of your contacts that are in the global address book in the office, while you are on the road. This runs through safari on the Iph...
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Microsoft Volume Shadow Copies to protect data from deletion
December 17th, 2010
Categories: Data Backups, Tips, Tricks and Tutorials
Microsoft Volume Shadow Copies protect against accidential deletion of files Microsoft Shadow Copies is a function on Windows 2003 & 2008 Servers, which gives users quick access to delete...
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Robocopy for data moves and backups
December 16th, 2010
Categories: Data Backups, Tips, Tricks and Tutorials
Robocopy example scripts and batch files Using Robocopy for Moving Data and Creating Data Backups. Robocopy stands for Robust Copy and this it what it is. It is very useful in scheduling th...
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SSL Certificate for iPhones, Blackberry & Outlook Anywhere
December 6th, 2010
Categories: Thought of the day
Enable an SSL Certificate on your Exchange 2003, 2007 or 2010 Server will remove certificate prompts and allow your mobile users and devices to connect securely to your exchange server. Implementatio...
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1 in 5 data security violations are made by an insider
December 2nd, 2010
Categories: Thought of the day
You should use Websence Data Security Suite to track all data movements on your network. http://www.know...
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Have your staff got secure remote access for the snowy months ahead?
November 29th, 2010
Categories: Thought of the day
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Connect Outlook to Exchange
November 26th, 2010
Categories: Tips, Tricks and Tutorials
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Likeyhood of catching a virus.
November 26th, 2010
Categories: Thought of the day
In Consumer Reports’ 
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Smart phones not secure as you think
November 24th, 2010
Categories: Tips, Tricks and Tutorials
If you think that your Iphone 4, or your blackberry or any smart phone that is able to connect to wi-fi is safe please watch the video in the link.
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Excel Tip
November 23rd, 2010
Categories: Tips, Tricks and Tutorials
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This is definitely worth a look
November 23rd, 2010
Categories: Thought of the day
This a 360 degree picture of London, fully interactive and is definitely worth having a look at at lunch. http://www.360cities.net/london-photo...
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Office 07 not working??
November 23rd, 2010
Categories: Tips, Tricks and Tutorials
There are numerous useful features of Word 2007 that help us create and edit our documents with ease. We can also connect to the internet and download template documents, clip art etc as well as use o...
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Windows 25th Birthday
November 19th, 2010
Categories: Thought of the day
Tomorrow is Windows 25th birthday.  Starting all the way from windows 1.0 all the way up to windows 7. Its come a long way since then just thought we would show you how far.
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Avoid a Network Disaster
November 18th, 2010
Categories: Thought of the day
60% of companies that lose their data will shut down within 6 months of the disaster. 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within on...
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How To Create a Windows VPN
November 17th, 2010
Categories: Tips, Tricks and Tutorials
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Knowall IT FREE on-site engineer
August 23rd, 2010
Categories: Thought of the day
Do you require a Network Engineer, have you an ongoing issue with any part of your IT? Let one of our engineers fix if for free. If you book an engineer through our web site, the 1st hour of that visi...
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Moving over to us is simple!READ MORE - 3 STEPS
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