IT Support Blog

SwyxIt Basic Demo

by Sam on November 16th, 2015

Categories: Swyx Telephony, VOIP

There are many benefits to enabling flexible home working

by Sam on July 14th, 2015

There are many benefits to enabling flexible home working, but one of the biggest challenges in doing so is getting the user connected to the phone system and ensuring staff stay connected with each other.

Categories: Cloud, Swyx Telephony, VOIP

konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use

by Sam on July 7th, 2015

If you’re pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as Swyx 2015 you may be experiencing an issue where the conference phone keeps displaying “Line In Use”.

How To Increase DTMF Signal Strength In Swyx 2015

by Sam on July 2nd, 2015

1. Use Regedit to edit the Windows registry on the Swyx Server 2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Swyx > LinkMgr > CurrentVersion > Options 3. Right-Click and create a new ‘Key’ registry entry named:- GeneralLinkConfiguration 4. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFGapDuration 5. Set the DTMFGapDuration to 100 6. Right-Click ‘GeneralLinkConfiguration’ and select New > DWORD (32-Bit) Value. Name the new DWORD entry DTMFToneDuration 7. Set the DTMFGapDuration to 400 8. Right-Click ‘GeneralLinkConfiguration’ and select New > … Continue reading

Swyx 2015 – No VPN Required For Remote Workers

by Sam on February 16th, 2015

Matt has just enabled my SWYX to be used without the VPN. It’s been great not having to worry about logging onto the VPN to enable SWYX, as it’s instantly on when I login to my PC. But the most notable difference is the software’s response time. It’s extremely fast now with no slight delay’s.

Categories: Swyx Telephony, Testimonial, VOIP

Summary of memorable things you can do when Technology works

by Sam on February 5th, 2015

So gents… I am on a high-speed train from Leipzig to Frankfurt, sitting at the restaurant (Italians travel with style).  I am connected to the German telecom hotspot and I have VPNed in.

Top 10 Benefits of Flexible / Home Working for Employers

by Sam on July 22nd, 2014

Top 10 Benefits of Flexible / Home Working for Employers? As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less time commuting, however you might be wondering what the benefits are for the employer?

Categories: Cloud, Swyx Telephony, VOIP

We Are Pleased To Announce The Launch Of .UK Domains

by Sam on June 13th, 2014

The New shorter, sharper .uk domain became available on 10th June 2014. With over 50,000 registrations within the first 24 hours, this is one of the fastest selling new domain releases on record.

Categories: Thought of the day

We Are Looking To Recruit An IT Support Engineer

by Sam on April 10th, 2014

Knowall IT is currently seeking an office/field based IT Support Engineer to support our London based clients.

Categories: Careers

Windows XP Support Ending on 8th April 2014

by Sam on April 7th, 2014

8th April signifies the End of support for Windows XP. From that date you will no longer have access to Windows XP software updates, security updates, hotfixes, free support options or online technical content updates. Running Windows XP after its end of support date will expose you to security risks. Now is a great time to upgrade to the New Microsoft Office and Windows 8 operating system. You’ll get complete support, including key security updates to help keep you compliant, non-security hot fixes, assisted-support options, and technical content updates—plus the … Continue reading

Categories: IT Support