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Important: Connectivity Issues Affecting a Subset of Clients
October 3rd, 2024
Resolved
We are receiving multiple reports of connectivity issues, across a subset of our clients. Our dia...
Networking connectivity issues
February 12th, 2024
Resolved
Dear Customer, We're reaching out to inform you about ongoing networking connectivity issues affe...
Microsoft 365 bounce back issue
July 18th, 2023
Resolved
RESOLVED M365 has resolved the issue and notified the small set of users that were affected. U...
Intermittent connectivity
May 16th, 2023
Resolved
We have identified the root cause of the issue, there were some low level Denial of Service attacks ...
Microsoft 365 Tenants, sending mails
March 1st, 2023
Resolved
UPDATE - 2nd March 7:29am Emails bouncing to Microsoft 365 recipients [Resolved] Microsoft have ...
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Blog

Latest Post - Keep Your Business Secure After Windows 10’s End of Life

As Microsoft has announced, Windows 10 will reach its end of life on October 14, 2025. After this date, no further security updates, patches, or technical support will be available. This will leave your PCs and laptops exposed to security vulnerabilities, putting your business at risk. We understand that this can be a daunting change, but don’t worry – we are here to help. Here’s how we can support you every step of the way: How We Helped Recently, we assisted a client with a smooth transition from Windows 10 to Windows 11. The process was seamless and structured, ensuring minimal disruption to their business operations. Our Approach: We took a ph...
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Keep Your Business Secure After Windows 10’s End of Life
April 8th, 2025
Categories: Security
As Microsoft has announced, Windows 10 will reach its end of life on October 14, 2025. After this date, no further security updates, patches, or technical support will be available. This will leave yo...
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What is PCI DSS 4.0 Compliance, and Why Does It Matter for Phone Payments?
January 24th, 2025
Categories: Security
As the payment landscape evolves, so do the requirements to protect sensitive cardholder data. The Payment Card Industry Data Security Standard (PCI DSS) Version 4.0 introduces critical update...
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Strengthen Your IT Defences with Knowall Enhanced Security
August 5th, 2024
Categories: Security
When it comes to safeguarding your IT environment, ensuring comprehensive protection and proactive management is crucial. Knowall Enhanced Security offers a powerful solution to bolster your s...
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Knowall Sailing Team – Cowes Week 2024
July 30th, 2024
Categories: Sailing
Day 1  Today’s sail started with a quick practice in light winds. We got off to a late start, about a couple of minutes behind the line, with Ushaka giving us a bit of ha...
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Strengthening Cybersecurity: A Proactive Response
April 16th, 2024
Categories: Security
In today's digital landscape, the threat of cyberattacks looms large, requiring businesses to stay vigilant and proactive in protecting their assets. At Knowall IT, we pride ourselves on our readiness...
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Windows Server 2012 & 2012 R2: Time for an Upgrade
January 18th, 2024
Categories: Windows
In the ever-evolving realm of technology, software inevitably reaches the end of its lifecycle. Windows Server 2012 and 2012 R2 exemplify this evolution. If your organisation still relies on Windows S...
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Tips for Securing Your Microsoft 365 Experience
June 21st, 2023
Categories: Microsoft 365
With over 258 million people currently using the Microsoft 365 productivity and collaboration suite, it's crucial to establish robust identity and access management for all employees accessing...
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Host Your Fundamental Business Software on the Cloud for Anytime Access on Any Machine (Including Mac’s)
May 2nd, 2023
Categories: Cloud
Do you have fundamental business software that is only accessible on Windows, but you also need to use it on Macs? Are you tired of constantly switching between machines or being limited in wh...
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Don’t Be Fooled: How the Linus Tech Tips Hack Shows Anyone Can Fall for a Phishing Scam
April 14th, 2023
Categories: Security
Phishing attacks can happen to anyone, regardless of how tech-savvy they are. These types of attacks can come in many different forms, from fake emails to fraudulent websites. In a recent inci...
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Why Microsoft 365 Defender is a Must-Have for Shared Mailbox Security
March 28th, 2023
Categories: IT knowledge base
In today's digital landscape, shared mailboxes have become a popular choice for businesses looking to streamline their email communication. However, with the convenience of shared mailboxes comes a un...
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Why Microsoft 365 clients should always take offsite backups
January 13th, 2023
Categories: Microsoft 365
Microsoft 365, also known as Office 365, is a powerful suite of productivity tools that includes popular applications such as Word, Excel, and PowerPoint. While it is a reliable and robust pla...
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The Importance of Two-Factor Authentication for Small and Medium-Sized Businesses
December 16th, 2022
Categories: Security
Two-factor authentication (2FA) is an important security measure that can help protect small and medium-sized businesses (SMEs) from cyber attacks. It works by requiring an additional step for login, ...
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Security Tips For Employees To Keep Their Companies Safe
August 24th, 2022
Categories: Security
Employees are generally the first line of defence against cyberattacks. As tech evolves to block hackers from gaining access to business data, so do their techniques, finding new ways to breach system...
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You should upgrade your website to Google Analytics 4 as soon as possible
June 5th, 2022
Categories: IT knowledge base
Google has officially announced the sunset date for the previous generation of Google Analytics known as Universal Analytics. The official date announced is July 2023, the universa...
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What’s new in Microsoft Teams – Feb & Mar 2022
April 8th, 2022
Categories: Microsoft 365
As a Microsoft 365 subscriber, you regularly get new and improved Office features. Take a look below to see the latest Teams available to you today for 2022 so far.
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Google is officially sunsetting Universal Analytics in 2023 – Make sure you transition over to GA 4
March 24th, 2022
Categories: Web Marketing
Google has officially announced it will sunset the previous generation of Google Analytics known as Universal Analytics. In our previous post
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Five interesting facts about Computers
March 17th, 2022
Categories: Computer Facts
Over the years computers have shaped the world. And have advanced at rapid speeds. Here are five facts about computers that you might not know: 1# The first computer was huge!...
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Computer feeling a bit slow? Few tips to speeding your PC up
October 26th, 2021
Categories: IT knowledge base, IT Support, Security, Tips, Tricks and Tutorials
There are several factors as to why your computer might be feeling slow. We'll explain a few reasons why. And how you could speed things up. Not enough RAM -
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WiFi 6 – What is it? And is it much faster than they say it is?
September 30th, 2021
Categories: IT knowledge base, Tech, WiFi
If your home or office uses a WiFi network, you might be accustom to the odd drop in connect and speeds. It might be worth upgrading to WiFi 6. What is WiFi 6? First of all, you...
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Windows 11 release date and what to expect
September 24th, 2021
Categories: IT Support, Tech, Tips, Tricks and Tutorials, Uncategorized, Windows
Windows 11 will start to roll out to eligible users from the 5th of October - All users that are using windows 10 currently will have the option to upgrade for free and all new PC's w...
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Why training staff on cyber security is important to your business
August 10th, 2021
Categories: Security, Tech, Tips, Tricks and Tutorials
Staff are often the cause of security issues, including costly data breaches. Ensuring employees have been trained to understand and identify security standards, best practices and regulations can be ...
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The new Whatsapp hacking scam – And how to protect your account
May 19th, 2021
Categories: IT knowledge base, IT Support, Security, Tips, Tricks and Tutorials, Uncategorized
In the last few years the the Facebook-owned messaging platform Whatsapp has been in the media for security issues. However there is a new WhatsApp hack doing the rounds. And its stupidly simple to ex...
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Tips For Working From Home – IT Support in London
February 8th, 2021
Categories: Uncategorized
With the COVID pandemic  - many staff have been forced to work from home for the first time. Here are a few tips: Be on the alert for scams Hackers are taking the pandemic as a...
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What does the FCA consider to be “effective cyber security practice?”
January 29th, 2021
Categories: Data Backups, IT knowledge base, IT Support, Security, Tech
Whats effective cyber security practice? Risk management You need to know what info you hold and why you ...
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Secure the Home Office
September 25th, 2020
Categories: Cloud, Data Backups, IT knowledge base, IT Support, Remote Desktop, Tech, Tips, Tricks and Tutorials
Keep your devices up to date Updating and installing the latest patches remains the most important thing you can do to protect a device, whether it is your organisations or your ow...
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Is your business protected by multi-factor authentication (2FA)? It needs to be…
September 7th, 2020
Categories: IT knowledge base, IT Support, Security
Multi-factor authentication (MFA) or two-factor authentication (2FA) are increasingly being made mandatory by organisations as they try to counteract the prevalence of phishing attacks and au...
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COVID-19: How to work from home. The right way
March 17th, 2020
Categories: IT knowledge base, IT Support, Remote Apps, Remote Desktop, Swyx Telephony
Many of our clients have issued mandatory work-from-home policies due to the rapid spread of COVID-19.It’s safe to assume that moving to the “home office” w...
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Benefits of allowing employees to work remotely
March 10th, 2020
Categories: Cloud, IT knowledge base, Remote Apps, Remote Desktop, Swyx Telephony, Tech
Remote working is a trend that is not slowing down anytime soon. Its predicted that 38% of the populations full-time employees will be doing their work remotely within the next decad...
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