Keep Your Business Secure After Windows 10’s End of Life

April 8th, 2025

Categories: Security

As Microsoft has announced, Windows 10 will reach its end of life on October 14, 2025. After this date, no further security updates, patches, or technical support will be available. This will leave yo...

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What is PCI DSS 4.0 Compliance, and Why Does It Matter for Phone Payments?

January 24th, 2025

Categories: Security

As the payment landscape evolves, so do the requirements to protect sensitive cardholder data. The Payment Card Industry Data Security Standard (PCI DSS) Version 4.0 introduces critical update...

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Hosted Desktop Solutions: The Key to Secure, Flexible Working with Knowall IT

November 1st, 2024

Categories: Remote Apps, Remote Desktop

In any organisation, productivity and efficiency are key. Knowall IT’s hosted desktop platform and dedicated support team empower your employees to work seamlessly from wherever they are, helping yo...

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The End of ISDN and Your Best Alternatives

September 6th, 2024

Categories: VOIP

As BT has confirmed, ISDN lines will be phased out entirely by 2027, and the transition is already underway. This change means that businesses still relying on ISDN for their communications wi...

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Strengthen Your IT Defences with Knowall Enhanced Security

August 5th, 2024

Categories: Security

When it comes to safeguarding your IT environment, ensuring comprehensive protection and proactive management is crucial. Knowall Enhanced Security offers a powerful solution to bolster your s...

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Knowall Sailing Team – Cowes Week 2024

July 30th, 2024

Categories: Sailing

Day 1 Today’s sail started with a quick practice in light winds. We got off to a late start, about a couple of minutes behind the line, with Ushaka giving us a bit of ha...

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Upgrading to Huntress: Enhanced Protection for Your Business

June 10th, 2024

Categories: Security

At Knowall we are dedicated to providing the highest level of security for our clients. As part of this commitment, we are excited to announce our transition from CarbonBlack to Huntress. This move is...

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Strengthening Cybersecurity: A Proactive Response

April 16th, 2024

Categories: Security

In today's digital landscape, the threat of cyberattacks looms large, requiring businesses to stay vigilant and proactive in protecting their assets. At Knowall IT, we pride ourselves on our readiness...

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Windows Server 2012 & 2012 R2: Time for an Upgrade

January 18th, 2024

Categories: Windows

In the ever-evolving realm of technology, software inevitably reaches the end of its lifecycle. Windows Server 2012 and 2012 R2 exemplify this evolution. If your organisation still relies on Windows S...

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Heads Up Adobe Acrobat Pro Users: New Pricing Effective July 1, 2023

May 10th, 2023

Categories: IT Support

Attention Adobe Acrobat Pro users! We wanted to give you a quick heads up that Adobe has announced a price increase for its Acrobat Pro subscription plans. Starting from 1 July 2023, ...

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Host Your Fundamental Business Software on the Cloud for Anytime Access on Any Machine (Including Mac’s)

May 2nd, 2023

Categories: Cloud

Do you have fundamental business software that is only accessible on Windows, but you also need to use it on Macs? Are you tired of constantly switching between machines or being limited in wh...

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Why Microsoft 365 Defender is a Must-Have for Shared Mailbox Security

March 28th, 2023

Categories: IT knowledge base

In today's digital landscape, shared mailboxes have become a popular choice for businesses looking to streamline their email communication. However, with the convenience of shared mailboxes comes a un...

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Cloud computing for SMEs: How to maximise productivity and minimise costs

January 26th, 2023

Categories: Cloud

Cloud computing has become a game-changer for small and medium-sized enterprises (SMEs) looking to improve their productivity and reduce costs. With the ability to access data and applications...

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Why Microsoft 365 clients should always take offsite backups

January 13th, 2023

Categories: Microsoft 365

Microsoft 365, also known as Office 365, is a powerful suite of productivity tools that includes popular applications such as Word, Excel, and PowerPoint. While it is a reliable and robust pla...

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The Importance of Two-Factor Authentication for Small and Medium-Sized Businesses

December 16th, 2022

Categories: Security

Two-factor authentication (2FA) is an important security measure that can help protect small and medium-sized businesses (SMEs) from cyber attacks. It works by requiring an additional step for login, ...

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Still using Windows Server & SQL Server? Beware of their end-of-life dates. Time to move to the cloud

September 27th, 2022

Categories: Cloud

Windows Server & SQL server already have some lapsed end of life dates - End of support means the end of security updates, which may leave your business exposed to security risks and compliance co...

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Are Microsoft 365 Backups Really Necessary?

September 7th, 2022

Categories: Microsoft 365

Are Microsoft 365 Backups Necessary? Well, yes they are very necessary. If you were to read the Microsoft Services Agreement, it would state the company strives to keep the service...

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Security Tips For Employees To Keep Their Companies Safe

August 24th, 2022

Categories: Security

Employees are generally the first line of defence against cyberattacks. As tech evolves to block hackers from gaining access to business data, so do their techniques, finding new ways to breach system...

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Wish your legacy software was on the cloud?

July 28th, 2022

Categories: Cloud

Is your business reliant on some old software that's not currently cloud based? But you wished it was? We can help you convert it to the cloud. Knowall's hosting gives you the stability of th...

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Your business will more than likely be hacked if you don’t have two-factor authentication across your organisation

July 19th, 2022

Categories: Security

If your business is serious about security, we highly recommend enabling two-factor authentication (2FA) across your whole organisation. This will help protect your business from unauthorised ...

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Business Ready Drive Mapper – Integrate Your Cloud Storage with Microsoft 365

June 27th, 2022

Categories: Microsoft 365

Ever get frustrated with how 365 maps drives for OneDrive, Sharepoint and Teams? We are now a reseller for an excellent product called IAMCloud Cloud Drive Mapper. Taking the complexity out of...

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You should upgrade your website to Google Analytics 4 as soon as possible

June 5th, 2022

Categories: IT knowledge base

Google has officially announced the sunset date for the previous generation of Google Analytics known as Universal Analytics. The official date announced is July 2023, the universa...

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What’s new in Microsoft Teams – Feb & Mar 2022

April 8th, 2022

Categories: Microsoft 365

As a Microsoft 365 subscriber, you regularly get new and improved Office features. Take a look below to see the latest Teams available to you today for 2022 so far.

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Google is officially sunsetting Universal Analytics in 2023 – Make sure you transition over to GA 4

March 24th, 2022

Categories: Web Marketing

Google has officially announced it will sunset the previous generation of Google Analytics known as Universal Analytics. In our previous post

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Five interesting facts about Computers

March 17th, 2022

Categories: Computer Facts

Over the years computers have shaped the world. And have advanced at rapid speeds. Here are five facts about computers that you might not know: 1# The first computer was huge!...

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How to remove a fake or malicious Google review?

March 10th, 2022

Categories: Web Marketing

Google reviews can make or break your businesses credibility. If you have been on the receiving end of a fake Google review, here’s how to delete it! Google reviews are very impo...

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Success Story – Marquee Hire Bespoke Calculator | Development Services

March 1st, 2022

Categories: Web Development

Marquee Hire required a new calculator for its sister company that hires outs marquee structures for corporate events. The new calculator had a number of complex calculations under the hood. We had...

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How to migrate your site to Google Analytics 4

February 24th, 2022

Categories: Tips, Tricks and Tutorials, Web Marketing

A major advantage of a Google Analytics 4 is that you can now tracking across websites and apps that might be connected. Funnelled data into a single property. There is no indication from Google th...

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The most overlooked marketing tool – Your email signature

January 27th, 2022

Categories: Tips, Tricks and Tutorials, Web Marketing

Your email signature is way more than just your contact details and a business logo. Many businesses tend to overlook the value of marketing on email signatures. Companies spend th...

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Phishing prevention tips

January 20th, 2022

Categories: Security

Phishing is one of the most common Cyber attack methods - it is important for businesses to protect themselves against attacks. In this post we will suggest a few phishing recommendations to prevent p...

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Integrate SWYX into Teams – seamless communication

November 25th, 2021

Categories: Microsoft 365, Swyx Telephony

Microsoft Teams is increasingly being used in companies for messaging and other team collaboration. However, phone communication functions are not very prominent in Teams... Until now, Swyx can be ful...

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Free download – Decoding modern day phishing attacks

November 15th, 2021

Categories: IT Support, Security, Tech

Since many companies have made the shift too remote working this has further increased the possibility of Phishing Attacks on company infrastructure. Many companies have had to quickly adapt t...

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Why Azure (remote cloud apps) is more secure than Microsoft 365 in the work place

November 4th, 2021

Categories: Azure, Cloud, Data Backups, Microsoft 365, Remote Desktop

As more companies migrate to cloud based solutions. It's very easy to assume that using Microsoft 365 is the gold standard and the most secure option. That's not necessarily the case, let's explain wi...

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Computer feeling a bit slow? Few tips to speeding your PC up

October 26th, 2021

Categories: IT knowledge base, IT Support, Security, Tips, Tricks and Tutorials

There are several factors as to why your computer might be feeling slow. We'll explain a few reasons why. And how you could speed things up. Not enough RAM -

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What is a Mesh WiFi? And do I need it?

October 12th, 2021

Categories: Broadband, IT knowledge base, Tech, Tips, Tricks and Tutorials, WiFi

What is a Mesh WiFi system? Mesh WiFi systems are made up of a group of wireless devices that work together to spread your WiFi network across your office or home reducing any dead zones/spots...

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WiFi 6 – What is it? And is it much faster than they say it is?

September 30th, 2021

Categories: IT knowledge base, Tech, WiFi

If your home or office uses a WiFi network, you might be accustom to the odd drop in connect and speeds. It might be worth upgrading to WiFi 6. What is WiFi 6? First of all, you...

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Windows 11 release date and what to expect

September 24th, 2021

Categories: IT Support, Tech, Tips, Tricks and Tutorials, Uncategorized, Windows

Windows 11 will start to roll out to eligible users from the 5th of October - All users that are using windows 10 currently will have the option to upgrade for free and all new PC's w...

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Why you should be wary of using to many WordPress plugins on your site

September 6th, 2021

Categories: IT knowledge base, Security, Tips, Tricks and Tutorials, Web Marketing, Wordpress

One of the biggest things about Wordpress is the vast number of plugins available to download. You can think of a Wordpress plugin like downloading apps on your iPhone - With a maj...

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What is a remote desktop? And how can it benefit your business?

August 24th, 2021

Categories: Cloud, IT knowledge base, Remote Desktop, Tips, Tricks and Tutorials

Our world is ever changing, and in the past couple years many companies have been forced to move their businesses onto the cloud and allow staff to connect remotely. Today we going to explain (In l...

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Why training staff on cyber security is important to your business

August 10th, 2021

Categories: Security, Tech, Tips, Tricks and Tutorials

Staff are often the cause of security issues, including costly data breaches. Ensuring employees have been trained to understand and identify security standards, best practices and regulations can be ...

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The new Whatsapp hacking scam – And how to protect your account

May 19th, 2021

Categories: IT knowledge base, IT Support, Security, Tips, Tricks and Tutorials, Uncategorized

In the last few years the the Facebook-owned messaging platform Whatsapp has been in the media for security issues. However there is a new WhatsApp hack doing the rounds. And its stupidly simple to ex...

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Swyx & Microsoft Teams – A very strong connection

May 12th, 2021

Categories: IT knowledge base, IT Support, Swyx Telephony, VOIP

Swyx and Microsoft Teams On Swyx 12.30 you can now synchronise the presence status on your Teams with Swyx. This now makes it possible, to control a parallel call in the Swyx clien...

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Featured Knowall Microsoft 365 services

April 8th, 2021

Categories: IT Support, Microsoft 365, Tech

At Knowall we take the complexity out of deploying Microsoft 365. Helping you harness the full power of Microsoft 365 without the headache of managing it. Featured Knowall Microsoft 365 ser...

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Think your data is safe in Microsoft’s Office 365 cloud? Think again

March 5th, 2021

Categories: Cloud, Microsoft 365, Security

So your whole company uses Microsoft 365 – All your data is stored in the cloud, so it must mean its safe and secure right? After all it is Microsoft we talking about. Think again!

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Do we need Cyber Essentials accreditation?

February 22nd, 2021

Categories: IT Support, Security

We are often asked by our clients, ‘Why is Cyber Essentials important?’ and do we need Cyber Essentials Certification? Whether you need the Cyber Essentials accreditation or not completely depends...

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Tips For Working From Home – IT Support in London

February 8th, 2021

Categories: Uncategorized

With the COVID pandemic - many staff have been forced to work from home for the first time. Here are a few tips: Be on the alert for scams Hackers are taking the pandemic as a...

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What does the FCA consider to be “effective cyber security practice?”

January 29th, 2021

Categories: Data Backups, IT knowledge base, IT Support, Security, Tech

Whats effective cyber security practice? Risk management You need to know what info you hold and why you ...

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Secure the Home Office

September 25th, 2020

Categories: Cloud, Data Backups, IT knowledge base, IT Support, Remote Desktop, Tech, Tips, Tricks and Tutorials

Keep your devices up to date Updating and installing the latest patches remains the most important thing you can do to protect a device, whether it is your organisations or your ow...

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Is your business protected by multi-factor authentication (2FA)? It needs to be…

September 7th, 2020

Categories: IT knowledge base, IT Support, Security

Multi-factor authentication (MFA) or two-factor authentication (2FA) are increasingly being made mandatory by organisations as they try to counteract the prevalence of phishing attacks and au...

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Microsoft Teams Direct Routing – Give Teams a Voice

July 6th, 2020

Categories: Cloud, IT knowledge base, Swyx Telephony, VOIP

Microsoft Teams is the fastest growing application in the history of Microsoft. Teams is included in all Microsoft 365 Enterprise plans and most Business plans. You may already use it for your in-hous...

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Office 365 is now Microsoft 365

May 26th, 2020

Categories: Cloud, Exchange, IT knowledge base

As of April 21 2020, Office 365 has officially become Microsoft 365. To start with, you may be wondering if there are any changes to your current subscriptions and costs. The good ne...

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Convert your Existing Software and Applications to the Cloud

May 5th, 2020

Categories: Cloud, IT Support, Sage, Tech

Do you have a critical line of business application that you are still running on your local server or installed on your local PCs? Are you looking for a way to migrate this to the cl...

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We are here – Ready to help!

April 27th, 2020

Categories: IT Support

As we enter week 6 of the lockdown, Knowall IT would like to offer its hand out. Over the past 5 weeks, we have been working around the clock to support our clients and ensure they are able to functio...

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Getting through the COVID-19 lockdown and beyond

April 2nd, 2020

Categories: Cloud, IT Support, Remote Apps, Remote Desktop, Tech, Tips, Tricks and Tutorials, VOIP

We’re in this together! So, your mind is spinning with how quick things are changing at the moment - we understand, we’re in this together. Here’s the good news. At Knowall I...

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COVID-19: How to work from home. The right way

March 17th, 2020

Categories: IT knowledge base, IT Support, Remote Apps, Remote Desktop, Swyx Telephony

Many of our clients have issued mandatory work-from-home policies due to the rapid spread of COVID-19.It’s safe to assume that moving to the “home office” w...

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Benefits of allowing employees to work remotely

March 10th, 2020

Categories: Cloud, IT knowledge base, Remote Apps, Remote Desktop, Swyx Telephony, Tech

Remote working is a trend that is not slowing down anytime soon. Its predicted that 38% of the populations full-time employees will be doing their work remotely within the next decad...

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Local Presence Dialling including Mobiles

March 1st, 2020

Categories: IT knowledge base, Swyx Telephony, VOIP

People are nearly four times more likely to answer calls from local numbers and we’ve developed a platform that will display a local number when not only dialling a landline, but also the end users ...

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Latest Post - Keep Your Business Secure After Windows 10’s End of Life