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Latest Post - Keep Your Business Secure After Windows 10’s End of Life

As Microsoft has announced, Windows 10 will reach its end of life on October 14, 2025. After this date, no further security updates, patches, or technical support will be available. This will leave your PCs and laptops exposed to security vulnerabilities, putting your business at risk. We understand that this can be a daunting change, but don’t worry – we are here to help. Here’s how we can support you every step of the way: How We Helped Recently, we assisted a client with a smooth transition from Windows 10 to Windows 11. The process was seamless and structured, ensuring minimal disruption to their business operations. Our Approach: We took a ph...
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Non-Compliant Phone Payments? The Costly Consequences of PCI DSS 4.0 Non-Compliance
February 5th, 2025
Categories: Uncategorized
Deadline: 31st March 2025 If your business takes phone payments, PCI DSS compliance isn’t just a recommendation-it’s a requirement. The risks of non-complianc...
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What is PCI DSS 4.0 Compliance, and Why Does It Matter for Phone Payments?
January 24th, 2025
Categories: Security
As the payment landscape evolves, so do the requirements to protect sensitive cardholder data. The Payment Card Industry Data Security Standard (PCI DSS) Version 4.0 introduces critical update...
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Strengthen Your Security with Microsoft Data Loss Prevention (DLP)
December 2nd, 2024
Your business data is critical. Imagine the consequences of losing it—customer records, financial info, or internal documents. Microsoft Data Loss Prevention (DLP) is designed to help protec...
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What is Teams Voice, and How Does It Work?
November 25th, 2024
Categories: Microsoft 365
Imagine having all your business communication—calls, chats, and meetings—streamlined into one system. That’s the power of Microsoft Teams Voice. With Knowall’s expertise in optimising...
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UK-Based Remote Desktop for Teams Abroad: Secure and Controlled Access
November 18th, 2024
Categories: Uncategorized
Managing an overseas team, whether it’s a call centre or a specialised remote workforce, doesn’t have to mean losing control of your data or IT systems. With Knowall’s Hosted Vi...
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Hosted Desktop Solutions: The Key to Secure, Flexible Working with Knowall IT
November 1st, 2024
In any organisation, productivity and efficiency are key. Knowall IT’s hosted desktop platform and dedicated support team empower your employees to work seamlessly from wherever they are, helping yo...
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The Future of .io: What Businesses Need to Know About BIOT’s Sovereignty Shift
October 9th, 2024
Categories: IT Support
In light of recent developments surrounding the British Indian Ocean Territory (BIOT), the future of the popular .io domain is facing uncertainty. The UK has agreed to transfer sovereignty of the BIOT...
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The End of ISDN and Your Best Alternatives
September 6th, 2024
Categories: VOIP
As BT has confirmed, ISDN lines will be phased out entirely by 2027, and the transition is already underway. This change means that businesses still relying on ISDN for their communications wi...
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Strengthen Your IT Defences with Knowall Enhanced Security
August 5th, 2024
Categories: Security
When it comes to safeguarding your IT environment, ensuring comprehensive protection and proactive management is crucial. Knowall Enhanced Security offers a powerful solution to bolster your s...
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NHS Ransomware Attack: The Urgent Need for Enhanced Cybersecurity
June 28th, 2024
Categories: Security
Recently, a cyber attack on a critical NHS provider has highlighted the profound impact such incidents can have on essential services and operations. Vital medical procedures hav...
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Upgrading to Huntress: Enhanced Protection for Your Business
June 10th, 2024
Categories: Security
At Knowall we are dedicated to providing the highest level of security for our clients. As part of this commitment, we are excited to announce our transition from CarbonBlack to Huntress. This move is...
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Fixed-Cost Tactical RMM Hosting Turnkey Solution for Enhanced IT Management
June 4th, 2024
With the increasing complexity of IT infrastructure and the rising demand for remote work solutions, having a reliable Remote Monitoring & Management (RMM) tool is essential. Enter Tactical RMM ...
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Streamline Business Processes
May 7th, 2024
Are you looking to take your business to new heights of efficiency and productivity? We're dedicated to helping businesses like yours achieve just that through innovative technology solutions....
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Strengthening Cybersecurity: A Proactive Response
April 16th, 2024
Categories: Security
In today's digital landscape, the threat of cyberattacks looms large, requiring businesses to stay vigilant and proactive in protecting their assets. At Knowall IT, we pride ourselves on our readiness...
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Windows Server 2012 & 2012 R2: Time for an Upgrade
January 18th, 2024
Categories: Windows
In the ever-evolving realm of technology, software inevitably reaches the end of its lifecycle. Windows Server 2012 and 2012 R2 exemplify this evolution. If your organisation still relies on Windows S...
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Guarding Your Digital Castle: Easy Steps to Secure Your WordPress Kingdom
November 17th, 2023
Categories: Security
In the vast kingdom of the internet, your WordPress website is like a digital castle. Just as you'd fortify your castle against potential invaders, it's crucial to secure your website against online t...
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Demystifying Penetration Testing in IT Support: Fortifying Cybersecurity
October 12th, 2023
Categories: Security
In an era where our dependence on technology is more profound than ever, the realm of cybersecurity has assumed a critical role in safeguarding our digital existence. As organisations strive t...
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Shared Mailbox Security: A Deep Dive into Microsoft 365 Defender’s Crucial Role
September 11th, 2023
Categories: Microsoft 365
In the digital era, email serves as the backbone of communication for businesses across the United Kingdom. Shared mailboxes have become indispensable tools for teams and departments to collaborate ef...
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Strengthening Your Business Security: The Importance of Phishing Training
July 21st, 2023
Categories: Security
Today, we delve into a critical aspect of safeguarding your company's digital fortifications - Phishing Training. As cyber threats continue to evolve and become more sophisticated, ensuring your emplo...
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Tips for Securing Your Microsoft 365 Experience
June 21st, 2023
Categories: Microsoft 365
With over 258 million people currently using the Microsoft 365 productivity and collaboration suite, it's crucial to establish robust identity and access management for all employees accessing...
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Essential Cyber Insurance Requirements Demystified
June 6th, 2023
Categories: Security
As the digital landscape continues to evolve, insurance companies are placing greater emphasis on robust cybersecurity practices. At Knowall IT, we understand the importance of staying ahead o...
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Understanding the Risks of Plugging Unknown USB Devices into Your PC
May 30th, 2023
Categories: Security
USB devices have become an integral part of our daily lives, offering convenience and connectivity. However, it’s crucial to be aware of the potential dangers associated with plugging unknow...
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Friendly Reminder: Upgrade to Google Analytics 4 before July 1, 2023!
May 19th, 2023
Friendly reminder that Google Analytics Universal is approaching its end. Starting from July 1, 2023, Universal Analytics will no longer collect web data, which means you'll miss out on crucial insigh...
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Heads Up Adobe Acrobat Pro Users: New Pricing Effective July 1, 2023
May 10th, 2023
Categories: IT Support
Attention Adobe Acrobat Pro users! We wanted to give you a quick heads up that Adobe has announced a price increase for its Acrobat Pro subscription plans. Starting from 1 July 2023, ...
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Host Your Fundamental Business Software on the Cloud for Anytime Access on Any Machine (Including Mac’s)
May 2nd, 2023
Categories: Cloud
Do you have fundamental business software that is only accessible on Windows, but you also need to use it on Macs? Are you tired of constantly switching between machines or being limited in wh...
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Don’t Be Fooled: How the Linus Tech Tips Hack Shows Anyone Can Fall for a Phishing Scam
April 14th, 2023
Categories: Security
Phishing attacks can happen to anyone, regardless of how tech-savvy they are. These types of attacks can come in many different forms, from fake emails to fraudulent websites. In a recent inci...
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Why Microsoft 365 Defender is a Must-Have for Shared Mailbox Security
March 28th, 2023
Categories: IT knowledge base
In today's digital landscape, shared mailboxes have become a popular choice for businesses looking to streamline their email communication. However, with the convenience of shared mailboxes comes a un...
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How we helped our client Ecora with Hybrid Collaboration using 365 Teams Rooms & Logitech equipment
March 16th, 2023
Categories: Microsoft 365
Ecora is a leading provider of environmental and engineering consulting services, and they needed a solution that could help their employees collaborate effectively, both in-person and remotely. That'...
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Simplify Your To-Do List with Microsoft 365’s Task Feature
February 6th, 2023
Categories: Microsoft 365
Today, we want to share a quick tip that can help simplify your to-do list and boost your productivity with Microsoft 365. Did you know that you can use Microsoft 365's Task featur...
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Cloud computing for SMEs: How to maximise productivity and minimise costs
January 26th, 2023
Categories: Cloud
Cloud computing has become a game-changer for small and medium-sized enterprises (SMEs) looking to improve their productivity and reduce costs. With the ability to access data and applications...
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Why Microsoft 365 clients should always take offsite backups
January 13th, 2023
Categories: Microsoft 365
Microsoft 365, also known as Office 365, is a powerful suite of productivity tools that includes popular applications such as Word, Excel, and PowerPoint. While it is a reliable and robust pla...
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Outsourcing IT Management: The Benefits of Knowall’s Fully Managed Services
January 3rd, 2023
Categories: IT Support
Fully managed IT services refer to a comprehensive approach to managing and maintaining an organisation's technology infrastructure. This includes everything from hardware and software to netw...
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Preventing Phishing Attacks: Why Small to Medium Businesses Need Training
December 23rd, 2022
Categories: Security
As technology becomes increasingly important to businesses of all sizes, the threat of phishing scams is one of the most common cyber security threats that small to medium businesses face. Wit...
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The Importance of Two-Factor Authentication for Small and Medium-Sized Businesses
December 16th, 2022
Categories: Security
Two-factor authentication (2FA) is an important security measure that can help protect small and medium-sized businesses (SMEs) from cyber attacks. It works by requiring an additional step for login, ...
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Benefits of cloud computing
December 12th, 2022
Categories: Cloud
Cloud computing is a revolutionary technology that has drastically changed how business is conducted. It offers businesses a wide range of benefits, from cost savings to increased agility and scalabil...
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What’s the difference between FTTC, ADSL AND FTTP?
November 14th, 2022
Categories: Broadband
The two main alternatives to FTTC broadband are ADSL and FTTP. Below, we compare FTTC with both to help you understand the differences and which option might be best for your business.
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Within the next three years 70% of tech infrastructure will be cloud-based
November 3rd, 2022
Categories: Cloud
The cloud is fast becoming the business norm, with companies using it to achieve dramatic improvements beyond cost and scalability, including greater innovation, faster time-to-market and insi...
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Microsoft Office Is Retiring After 30 Years of Service… Well the name, that is.
October 17th, 2022
Categories: Microsoft 365
The Microsoft Office suite of tools is getting a new name and a new app logo. For more than 30 years the name “Microsoft Office” has been embedded into our brains as the standa...
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Microsoft Exchange Online users will be disconnected if they still using basic authentication – Deadline Oct. 1 2022
October 3rd, 2022
Categories: Windows
Microsoft Exchange Online users have until Sat, 1 October 2022, to move away from the highly vulnerable “basic authentication” login method or risk having their services interrupted, accor...
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Still using Windows Server & SQL Server? Beware of their end-of-life dates. Time to move to the cloud
September 27th, 2022
Categories: Cloud
Windows Server & SQL server already have some lapsed end of life dates - End of support means the end of security updates, which may leave your business exposed to security risks and compliance co...
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Considering office relocation? Knowall is your one-stop-shop for everything IT and telecoms related
September 21st, 2022
Categories: IT Support
When considering an office relocation, we would like you to think of us as your ‘one-stop-shop’ for everything IT and telecoms related. Our objective is to take the stress out...
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Are Microsoft 365 Backups Really Necessary?
September 7th, 2022
Categories: Microsoft 365
Are Microsoft 365 Backups Necessary? Well, yes they are very necessary. If you were to read the Microsoft Services Agreement, it would state the company strives to keep the service...
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Security Tips For Employees To Keep Their Companies Safe
August 24th, 2022
Categories: Security
Employees are generally the first line of defence against cyberattacks. As tech evolves to block hackers from gaining access to business data, so do their techniques, finding new ways to breach system...
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Wish your legacy software was on the cloud?
July 28th, 2022
Categories: Cloud
Is your business reliant on some old software that's not currently cloud based? But you wished it was? We can help you convert it to the cloud. Knowall's hosting gives you the stability of th...
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Your business will more than likely be hacked if you don’t have two-factor authentication across your organisation
July 19th, 2022
Categories: Security
If your business is serious about security, we highly recommend enabling two-factor authentication (2FA) across your whole organisation. This will help protect your business from unauthorised ...
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Business Ready Drive Mapper – Integrate Your Cloud Storage with Microsoft 365
June 27th, 2022
Categories: Microsoft 365
Ever get frustrated with how 365 maps drives for OneDrive, Sharepoint and Teams? We are now a reseller for an excellent product called IAMCloud Cloud Drive Mapper. Taking the complexity out of...
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How to add phone number hyperlinks to SharePoint when not supported [Work around]
June 17th, 2022
Categories: SharePoint
While setting up a new SharePoint site we came across an issue with one of the themes where the web parts don't allow the tel:// protocol input. When adding a button the web part would only allow http...
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You should upgrade your website to Google Analytics 4 as soon as possible
June 5th, 2022
Categories: IT knowledge base
Google has officially announced the sunset date for the previous generation of Google Analytics known as Universal Analytics. The official date announced is July 2023, the universa...
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Notes to consider when migrating from Google Workspace to Microsoft 365
May 19th, 2022
The following instructions highlight steps to consider when migrating from Google Workspace to Microsoft 365. If at any stage you do not feel comfortable with performing the following steps – please...
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Success Story – Anglo Pacific | Logitech Rally Bar
May 16th, 2022
Categories: Success Stories
Anglo Pacific - Fitted new Logitech Rally Bar in Anglo Pacific's large conference room.Includes the SWYTCH device to allow attendees ...
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Five interesting facts about Computers (PART 2)
April 25th, 2022
Categories: IT knowledge base
Over the years computers have shaped the world. And have advanced at rapid speeds. Here are five facts about computers that you might not know (Part 2): 1# About 6000 New viru...
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What’s new in Microsoft Teams – Feb & Mar 2022
April 8th, 2022
Categories: Microsoft 365
As a Microsoft 365 subscriber, you regularly get new and improved Office features. Take a look below to see the latest Teams available to you today for 2022 so far.
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Google is officially sunsetting Universal Analytics in 2023 – Make sure you transition over to GA 4
March 24th, 2022
Categories: Web Marketing
Google has officially announced it will sunset the previous generation of Google Analytics known as Universal Analytics. In our previous post
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Five interesting facts about Computers
March 17th, 2022
Categories: Computer Facts
Over the years computers have shaped the world. And have advanced at rapid speeds. Here are five facts about computers that you might not know: 1# The first computer was huge!...
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How to remove a fake or malicious Google review?
March 10th, 2022
Categories: Web Marketing
Google reviews can make or break your businesses credibility. If you have been on the receiving end of a fake Google review, here’s how to delete it! Google reviews are very impo...
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Success Story – Marquee Hire Bespoke Calculator | Development Services
March 1st, 2022
Categories: Web Development
Marquee Hire required a new calculator for its sister company that hires outs marquee structures for corporate events. The new calculator had a number of complex calculations under the hood. We had...
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How to migrate your site to Google Analytics 4
February 24th, 2022
A major advantage of a Google Analytics 4 is that you can now tracking across websites and apps that might be connected. Funnelled data into a single property. There is no indication from Google th...
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Did you know we offer multiple partnership schemes?
February 18th, 2022
Knowall’s Channel Partnership Programme is all about helping your company to extend and maximize your business opportunities and profits. Provide additional cloud services to you...
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SWYX Rebrands to Enreach
February 10th, 2022
Categories: Swyx Telephony
Enreach, the fast-growing European unified communications group, reaches another important milestone in its integration strategy by bringing Swyx under the group brand. Based in Dortmund, Germany, the...
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The most overlooked marketing tool – Your email signature
January 27th, 2022
Your email signature is way more than just your contact details and a business logo. Many businesses tend to overlook the value of marketing on email signatures. Companies spend th...
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Phishing prevention tips
January 20th, 2022
Categories: Security
Phishing is one of the most common Cyber attack methods - it is important for businesses to protect themselves against attacks. In this post we will suggest a few phishing recommendations to prevent p...
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Bring your staff attendance system into 2022 with Attendancebot & Teams
January 10th, 2022
The work environment has changed dramatically over the last few years. Covid has definitely accelerated the remote and hybrid work space. With that comes new systems to streamline mundane tasks. At...
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Integrate SWYX into Teams – seamless communication
November 25th, 2021
Microsoft Teams is increasingly being used in companies for messaging and other team collaboration. However, phone communication functions are not very prominent in Teams... Until now, Swyx can be ful...
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Free download – Decoding modern day phishing attacks
November 15th, 2021
Categories: IT Support, Security, Tech
Since many companies have made the shift too remote working this has further increased the possibility of Phishing Attacks on company infrastructure. Many companies have had to quickly adapt t...
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Why Azure (remote cloud apps) is more secure than Microsoft 365 in the work place
November 4th, 2021
As more companies migrate to cloud based solutions. It's very easy to assume that using Microsoft 365 is the gold standard and the most secure option. That's not necessarily the case, let's explain wi...
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Computer feeling a bit slow? Few tips to speeding your PC up
October 26th, 2021
There are several factors as to why your computer might be feeling slow. We'll explain a few reasons why. And how you could speed things up. Not enough RAM -
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Not using a central Lead Management System? Might be time to upgrade to one. Here’s why.
October 20th, 2021
Lead data is valuable - Regardless of a lead converting or not, capturing this information and the journey is extremely important to your marketing efforts down the line. Having al...
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What is a Mesh WiFi? And do I need it?
October 12th, 2021
What is a Mesh WiFi system? Mesh WiFi systems are made up of a group of wireless devices that work together to spread your WiFi network across your office or home reducing any dead zones/spots...
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WiFi 6 – What is it? And is it much faster than they say it is?
September 30th, 2021
If your home or office uses a WiFi network, you might be accustom to the odd drop in connect and speeds. It might be worth upgrading to WiFi 6. What is WiFi 6? First of all, you...
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Windows 11 release date and what to expect
September 24th, 2021
Windows 11 will start to roll out to eligible users from the 5th of October - All users that are using windows 10 currently will have the option to upgrade for free and all new PC's w...
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Top reasons SharePoint intranet portal will benefit your business
September 16th, 2021
Categories: Cloud, Microsoft 365, Tech
Companies often ask us which intranet solutions we suggest? Without a doubt the first option we highly recommend is Microsoft's SharePoint intranet portal. With its flexibility and 36...
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Why you should be wary of using to many WordPress plugins on your site
September 6th, 2021
One of the biggest things about Wordpress is the vast number of plugins available to download. You can think of a Wordpress plugin like downloading apps on your iPhone - With a maj...
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What is a remote desktop? And how can it benefit your business?
August 24th, 2021
Our world is ever changing, and in the past couple years many companies have been forced to move their businesses onto the cloud and allow staff to connect remotely. Today we going to explain (In l...
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Why does my site need an SSL certificate?
August 20th, 2021
You might be thinking - Why does my site need an SSL certificate? What does it do? No matter how simple your site is, if you don't have an SSL certificate associated to it - your s...
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Why training staff on cyber security is important to your business
August 10th, 2021
Staff are often the cause of security issues, including costly data breaches. Ensuring employees have been trained to understand and identify security standards, best practices and regulations can be ...
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Success Story – PW Fine Foods
August 6th, 2021
Categories: Web Marketing
PW Fine Foods (previously Samways) required a...
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How to download Windows 11 once it’s available
July 26th, 2021
Windows 11 will to be releasing this year. And if you're already a Windows 10 user, it will be free to upgrade to Microsoft's newly redesigned operating system. As long as your PC meets certain minimu...
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Swyx integration in Microsoft Teams
June 15th, 2021
Categories: Swyx Telephony, VOIP
BENEFITING FROM SYNERGIES TOGETHER Take advantage of Swyx's rich telephony feature set, powerful call routing options, the flexible terminal support and the extensive connection op...
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The new Whatsapp hacking scam – And how to protect your account
May 19th, 2021
In the last few years the the Facebook-owned messaging platform Whatsapp has been in the media for security issues. However there is a new WhatsApp hack doing the rounds. And its stupidly simple to ex...
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Swyx & Microsoft Teams – A very strong connection
May 12th, 2021
Swyx and Microsoft Teams On Swyx 12.30 you can now synchronise the presence status on your Teams with Swyx. This now makes it possible, to control a parallel call in the Swyx clien...
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Featured Knowall Microsoft 365 services
April 8th, 2021
At Knowall we take the complexity out of deploying Microsoft 365. Helping you harness the full power of Microsoft 365 without the headache of managing it. Featured Knowall Microsoft 365 ser...
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Think your data is safe in Microsoft’s Office 365 cloud? Think again
March 5th, 2021
So your whole company uses Microsoft 365 – All your data is stored in the cloud, so it must mean its safe and secure right? After all it is Microsoft we talking about. Think again!
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Do we need Cyber Essentials accreditation?
February 22nd, 2021
Categories: IT Support, Security
We are often asked by our clients, ‘Why is Cyber Essentials important?’ and do we need Cyber Essentials Certification? Whether you need the Cyber Essentials accreditation or not completely depends...
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Is your business protected by multi-factor authentication (2FA)? It needs to be…
September 7th, 2020
Multi-factor authentication (MFA) or two-factor authentication (2FA) are increasingly being made mandatory by organisations as they try to counteract the prevalence of phishing attacks and au...
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With the death of RemoteApps through Azure Knowall offers alternatives
July 4th, 2018
Azure RemoteApp was a feature of Azure and was available only via Azure Service Management (ASM) and not in Azure Remote Management (ARM/CSP). It provided a very easy way to deliver R...
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konftel 300wx DECT Conference Phone Keeps Coming Up With Line In Use
July 7th, 2015
If you're pairing your konftel 300wx DECT conference phone with a Gigaset N300 IP DECT base station in order to make the conference phone connect to a VoIP phone system such as the
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